RENIER LAAN
Heathcote,VIC
Summary
Program manager with strong analytical and project management skills and very experienced in areas of environmental, waste and work health and safety, including reporting and investigative skills in the public and the NGO sector.
Program management professional with proven track record in leading cross-functional teams and driving project success. Skilled in strategic planning, risk management, and resource allocation. Known for adaptability, problem-solving, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives.
Overview
17
17
years of professional experience
Work History
Program Manager
Intereach Pty Ltd for Victoria and NSW
12.2021 - 02.2025
- My position included environmental, return to work, and psychosocial hazard strategy development with strong project management, consultation, data gathering, analyses, and report writing skills.
- Managed and supervised administrative and daily program operations, complying with policies and regulations
- Established strong relationships with key stakeholders, ensuring support for program initiatives. Improve consultation in the work health safety meetings by including psychosocial risk management and environmental sustainability.
- Developed environmental sustainability and psychological wellbeing strategies and plans, setting clear objectives and achievable milestones within cross-functional teams. Increase carbon reduction by 5% and reduce the number of days taken sick by 8%.
- Managed cross-functional teams for successful project completion within deadlines and budgets. Discuss risk management with five cross-sectional programs (NDIS, Family service, aged care, transport and family day care services about personal safety and security.
- Facilitated workshops and conducted one-on-one training to educate team members. Including monthly work health and safety induction for new workers.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions. For example, evaluating manual handling in aged care, aggression at the workplace, workers' compensation injuries for all staff, etc.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Identified program obstacles and communicated possible impacts to the work health and safety team.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Built teams to address project goals and objectives for multiple projects.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Enhanced project visibility with regular status updates three times a month, leading to increased stakeholder engagement.
- Increased internal customer satisfaction through effective communication of program goals and expectations. Daily contact via emails and teams within 48 hours
- Developed and maintained logistics workflows, procedures and reports.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
- Negotiated one contract with external auditors according to ISO 45001 standards, securing favourable terms that supported budgetary constraints.
- Evaluated employee performance and conveyed constructive feedback to improve skills. Develop a training matrix for work health and safety.
- Defined clear targets and objectives and communicated them to other team members.
- Established employee performance goals and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximise productivity and profitability.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty. For example, the development of a safety and security report with sustainable outcomes.
Work Health and Safety Consultant
Ingkerreke Commercial PTY LTD
07.2020 - 10.2021
- Workplace safety and health advice covering building construction and steel manufacturing workshop, including accreditation for ISO 45001 and ISO 9001
- Improved workplace safety by conducting thorough health and safety audits and implementing necessary changes.
- Conducted routine inspections of facilities to identify potential hazards and areas for improvement, ultimately reducing workplace accidents.
- Coordinated with cross-functional teams to address specific health concerns related to unique working environments or processes.
- Organised and led workplace safety committees to encourage employee engagement in improving overall safety conditions.
- Developed customised risk assessment templates to ensure consistency across all departments in identifying hazards.
- Increased employee awareness of health and safety protocols by designing and delivering engaging presentations and workshops.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Developed and implemented safety policies and procedures to promote workplace safety.
- Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
Various Other Consulting Services
Ngaanyatjarra Council
01.2019 - 06.2021
- Election for Returning Officer for Chairman election for Ngaanyatjarra Council (Aboriginal Corporation)
- Development of a business system for Outback Recruitment
- HR investigations for
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently to complete all tasks within deadlines.
- Organised and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organised and detail-oriented with a strong work ethic.
- Managed time efficiently to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Manager Regional Waste Management Facility
Alice Springs Town Council, Northern Territory of Australia
04.2008 - 12.2019
- Work Health and Safety of a high risk workplace, reduction of waste, budgeting, management of staff, pollution control, fire and emergency management, project implementation, planning and development of infrastructure, auditing and compliance to different legislation
- Various Positions in the Environmental Protection and Parks Field – January 1990– March 2012
Education
Diploma - Work Health and Safety
2019
Integrated Management System Lead Auditor -
2020
Bachelor of Applied Information Systems - undefined
Nature Conservation (Hons) -
B.Sc. - Forestry Conservation
Various certificates in other disciplines, namely conservation and management.
2016
Skills
- Writing strategies, framework, plans, guides, policies, procedures and guide tools
- Internal audits and investigations
- Staff management and budgeting
- Problem-solving and project management
- Critical thinking
- Data collection & research
- Team management
- Program reviews
- Risk analysis and management
Languages
English
Full Professional
Afrikaans
Full Professional
Timeline
Program Manager - Intereach Pty Ltd for Victoria and NSW
12.2021 - 02.2025
Work Health and Safety Consultant - Ingkerreke Commercial PTY LTD
07.2020 - 10.2021
Various Other Consulting Services - Ngaanyatjarra Council
01.2019 - 06.2021
Manager Regional Waste Management Facility - Alice Springs Town Council, Northern Territory of Australia
04.2008 - 12.2019
Western Institute of Technology at Taranaki - Bachelor of Applied Information Systems,
University of Stellenbosch - B.Sc., Forestry Conservation
Australian School of Applied Management - ,
Swinburne University - Diploma, Work Health and Safety
Price Water Cooper - Integrated Management System Lead Auditor,
University of Stellenbosch - Nature Conservation (Hons),
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