Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Renjie Zhang

LYNEHAM,ACT

Summary

Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs completed.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Receptionist, Warehouseperson, Delivery Driver

GoodrideTyres Canberra
10.2020 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phones promptly and directed incoming calls to correct offices.
  • Responded to enquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled cash transactions and maintained sales and payment records accurately.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Unloaded goods in 40-foot containers
  • Verified documentation and condition of freight to ensure quality standards were achieved.
  • Organised goods frequently with small teams of members in warehouse.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Developed strong working knowledge of local traffic laws and routines to facilitate smooth navigation on job safety and efficiency.

Bookkeeper and Remedial Massage Therapist

Garnet Massage Pty Ltd
10.2022 - 02.2024
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints immediately.
  • Maintained well-organised reception area with updated materials, contributing to welcoming environment for visitors.
  • Corresponded with clients through email or mobile phone over 20 times per day.
  • Maintained detailed records of client progress, tracking improvements, and adjusting treatment plans as necessary to maximise results.
  • Utilised trigger point therapy to address clients'' specific pain points, contributing to improved mobility and pain reduction.
  • Enhanced clients'' well-being by applying various remedial massage techniques, including deep tissue massages.
  • Developed strong relationships with local businesses for mutually beneficial cross-promotion opportunities.
  • Streamlined appointment scheduling processes, resulting in increased bookings and improved customer experience.

Laboratory Technician

Anhui Yayuan Dye And Print Pty Ltd
07.2016 - 07.2019
  • Operated basic laboratory equipment such as tension tester, pH metres, colorimetres, spectrophotometers, D65 light, and UV light cases.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Communicated with production department by telephone or verbally to understand specific production content and tasks
  • Researched dyeing formula required for production workshop, recorded composition and ratio of dyes, and then prepared samples.
  • Colour comparison of sample made using D65 and UV light to determine whether to modify or deliver them for production.
  • Colour-corrected and revised new formula to workshop for production when colour deviation occurs during actual production.
  • Documented information by maintaining daily logs and equipment record books.
  • Cleaned laboratory and kept workplace tidy.

Education

Master of Science - Information Technology And System

University of Canberra
Canberra, ACT
03.2023

High School Diploma -

Chinese Medicine Acupuncture Society of Australia
Sydney, NSW
08.2022

Bachelor of Engineering - Light Chemical Engineering

Tianjin Polytechnic University
Tianjin City, China
06.2016

Skills

  • Communication Skills:
  • 1 Accepted six-month language learning program at University of Canberra College, proficient in using formal writing skills, academic literature search skills, and expression skills

    2 During working time, learned and developed good customer service attitude, patiently and empathetically communicating with clients verbally or by phone

    3 Timely communication and exchange with superiors and colleagues when encountering problems

  • Teamwork Skills:
  • 1 Always performed as responsible and motivated team member for group work and meetings in both university study and work

    2 Willing to provide assistance to colleagues in workplace and guide newcomers to carry out their work

  • Problem-solving skills
  • 1 During period as laboratory technician, need to modify experimental formula to correct deviation between experimental sample and actual product

    2 When working at GoodrideTyres, there often is problem of insufficient inventory In this case, offered various options to customers, like ordering goods from other suppliers or providing universal products to meet customer needs

  • Self-discipline
  • 1 Without supervision of manager or supervisor, one can attend work on time, carry out work, count inventory, and clean workplace

    2 Maintain good work ethics while working and never accept any improper benefits

    3 Keep concentrated, never occurred crashes or accidents in13 years of driving experience

  • Research and Analysis Skills
  • 1 In process of undergraduate light chemical engineering learning, learned skills such as control experiments, result comparison, error analysis, etc

    2 In master's program on information technology, learned techniques such as literature source retrieval and peer review, used machine learning to analyze databases and predict trends, used different computer languages for coding, and used Amazon cloud computing technology to establish proxy servers

    3 In Massage's courses and work, recorded daily work problems encountered and reflected on new skills and shortcomings learned, to complete Continuing Professional Development

Certification

Certified Remedial Massage Therapist

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Bookkeeper and Remedial Massage Therapist

Garnet Massage Pty Ltd
10.2022 - 02.2024

Receptionist, Warehouseperson, Delivery Driver

GoodrideTyres Canberra
10.2020 - Current

Laboratory Technician

Anhui Yayuan Dye And Print Pty Ltd
07.2016 - 07.2019

Master of Science - Information Technology And System

University of Canberra

High School Diploma -

Chinese Medicine Acupuncture Society of Australia

Bachelor of Engineering - Light Chemical Engineering

Tianjin Polytechnic University
Renjie Zhang