Renny Renny
Denistone,NSW
Summary
Friendly and outgoing Barista with extensive experience in customer service and specialty drink preparation. Proven success in maintaining a clean, productive workspace and effectively managing customer interactions. Skilled in cash handling, POS systems, and inventory management, bringing strong multi-tasking abilities and fluency in Mandarin and Indonesian to create a positive team environment.
Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Barista
Catering HQ
06.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Chef
Catering HQ
01.2020 - 04.2023
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Placed orders to restock items before supplies ran out.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Created recipes and prepared advanced dishes.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Implemented food cost and waste reduction initiatives to save money.
Cafe Associate
Town Hall Espresso
06.2015 - 01.2020
- Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Checked proper temperature of food to maintain food safety standards and reduce illness.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
- Notified management of product and supply shortages to reduce disruption in availability.
- Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.
- Promoted a welcoming atmosphere by maintaining a clean dining area for guests'' comfort and enjoyment.
- Managed cash register operations, ensuring accurate transactions and balancing end-of-day reports.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Cashier
Crystal Car Wash Cafe
08.2013 - 09.2015
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Reduced processing errors by meticulously following transaction procedures.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Retail Sales Associate
Lavender Boutique
08.2012 - 08.2013
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Accountant
Honda Bintan Pratama
08.2011 - 08.2012
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Used advanced software to prepare documents, reports, and presentations.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Provided journal entries and performed accounting on accrual basis.
- Prepared working papers, reports and supporting documentation for audit findings.
- Collected and reported monthly expense variances and explanations.
Education
High School Diploma -
Bridge Business College
Sydney, NSW03-2018
Advance DIploma - Business Management
SBTA
Haymarket, NSW08-2015
High School Diploma -
Smk N1 Tanjungpinang
Indonesia07-2011
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
- Cash Register Operation
- Excellent memory
- POS Systems
- Inventory Management
- Excellent math skills
- FLUENT IN Mandarin, Indonesia
- Customer Service
- Multitasking
- Bookkeeping
- General Ledger Entries
- Data inputting
Languages
Indonesian
Native or Bilingual
Malay
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Barista
Catering HQ
06.2022 - Current
Chef
Catering HQ
01.2020 - 04.2023
Cafe Associate
Town Hall Espresso
06.2015 - 01.2020
Cashier
Crystal Car Wash Cafe
08.2013 - 09.2015
Retail Sales Associate
Lavender Boutique
08.2012 - 08.2013
Accountant
Honda Bintan Pratama
08.2011 - 08.2012
High School Diploma -
Bridge Business College
Advance DIploma - Business Management
SBTA
High School Diploma -
Smk N1 Tanjungpinang
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