Renu Gautam
Sydney,NSW
Summary
Detail oriented and motivated individual with keen interest in data analysis. Proficient in programming languages and skilled in data visualization with excellent problem-solving skills. Dedicated team player with strong communication and interpersonal skills, ready to contribute to a dynamic and collaborative work environment, I am eager to contribute my expertise to support organizational goals and drive innovation.
Overview
5
5
years of professional experience
Work History
Junior Data Analyst
K and P Properties
10.2023 - Current
- Create weekly, monthly reports on cleaning operations, customers satisfaction, and employee performance, and presenting them to key stakeholders in the company
- Data trends and patterns were analyzed based mainly on inefficient scheduling of services which lead decrease productivity was identified and given to managers for further actions, managers were given solution to optimized scheduling that will help optimize the allocation of employee and the equipment used
- Generated reports from the analysis which involved making pivot tables in excel and making dashboard in tableau which has helped stakeholders and managers to take proper actions to help improve sales and ensure long term customers satisfactions reviews
- Communicated the work finding and presented them to team leaders and managers, implemented a continuous improvement process on resource allocation strategies based on feedback and performance data
- Creating visual representations of the monthly sales, profit and operating cost using charts and graphs
- Billings were processed with financial records, which provided insights into revenue generation, payment trends and financial performance.
Assistant Restaurant Manager
El Camino Cantina
09.2019 - 09.2023
- Worked with FOH and BOH staff to support superior service delivery
- Recruited, trained, and mentored new staff to deliver top-quality customer service
- Implement safety procedures and protocols to ensure a secure workplace
- Demonstrated leadership, exemplary customer service and friendly, professional demeanor
- Handling incoming and outgoing correspondence, including emails and mail; ensuring timely responses
- Answer and direct incoming phone calls and inquiries to the appropriate individuals or departments
- Bills and Orders processed for smooth running of business.
Education
Skills
- Data Mining, Data Modelling, Data Mapping and Data Validation, Cleaning Data
- ETL tools (Alteryx)
- Excel, MySQL, SQL server, Tableau, Python (Pandas), Power BI
- Data Analysis: SQL, Python and Excel
- Visualization Tools: Tableau, Power BI
- Basic knowledge on R studio
- Managing Technical and Non-technical Stakeholder for Requirement Gathering and Analysis
References
Available upon request
Timeline
Junior Data Analyst
K and P Properties
10.2023 - Current
Assistant Restaurant Manager
El Camino Cantina
09.2019 - 09.2023
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