Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Renzo Romero Pessagno

Marrickville,NSW

Summary

I love taking on new challenges and I will do my best in what is assigned. I am available to work 7 days a week during the hours assigned to me by the company or business. My work objective is to contribute with my knowledge and experiences to fulfill the mission and values represented by the company or business in which I will work.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Delivery Driver

DoorDash
10.2023 - Current
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.

Sales and Service Advisor

Scotiabank Peru
03.2023 - 09.2023
  • Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
  • Answered in-depth questions about company offerings, service policies and benefits of each plan.
  • Navigated multiple computer systems expertly to handle customers' sales and service needs.
  • Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.

Service Promoter

Scotiabank Peru
11.2021 - 02.2023
  • Provided product samples, coupons and informational brochures to persuade people to buy products.
  • Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
  • Identified potential marketing opportunities to increase brand awareness.
  • Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.

Kitchen Hand

Pizza Hut
05.2021 - 10.2021
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Server

Starbucks
02.2021 - 04.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Associate of Science - Computer Science

University of Engineering And Technology (UTEC)
Lima, Peru
03.2018

Skills

  • Strong communication skills
  • Account Management
  • Punctuality Outbound and Inbound calls
  • Creative thinking
  • Hard working
  • Collaboration
  • Coordination
  • Microsoft knowledge
  • Empathy
  • Solid Problem Solver
  • Service-Orientation
  • Smoothie and coffee Making
  • Delivery Coordination
  • Excellent Memory
  • Kitchen Equipment Operation
  • Cooking knowledge
  • Cashier experience
  • Receptionist knowledge
  • Accounting Software’s
  • Cash Counting Machine Operations
  • Customer Seating
  • Customer Service skills
  • Wine and Liquor Service
  • Payment Handling
  • Order Verification
  • Safe Food Handling
  • Route Planning

Certification

  • Barista Training – Starbucks – Lima, Perú – 2018
  • Training in Money Management and Dealing With Clients – Scotiabank Peru – Lima, Peru - 2021
  • Induction Course to Food knowledge and Point of Sales System. – Wong Supermarket – Lima, Perú - 2023
  • RSA – Responsible Service of Alcohol, EOL TRAINING PTY., Sydney, Australia – Current – Since 28 Oct 2023

Languages

Spanish
English

Timeline

Food Delivery Driver

DoorDash
10.2023 - Current

Sales and Service Advisor

Scotiabank Peru
03.2023 - 09.2023

Service Promoter

Scotiabank Peru
11.2021 - 02.2023

Kitchen Hand

Pizza Hut
05.2021 - 10.2021

Server

Starbucks
02.2021 - 04.2021

Associate of Science - Computer Science

University of Engineering And Technology (UTEC)

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Renzo Romero Pessagno