Summary
Overview
Work History
Education
Skills
Driverlicense
References
Timeline
Generic

RESA DORROUTY MARTHA TUDELLA

Perth,WA

Summary

A position with a fast moving organization where I can apply my knowledge, experience and skills to provide best services to its customers to achieve the best for the organization and myself.

Overview

15
15
years of professional experience

Work History

Support worker

Stream of living waters
11.2021
  • Daily vital checking assistance, medication assistance, community access assistance.

Chef de partie and wait staff

The Lucky Shag Waterfront Bar and Restaurant
11.2012 - 10.2021
  • Responsible for stocktaking, service on the hot sections and in charge of the larder (cold section) and all-rounder
  • Taking phone booking and serving the diners

Cook

The Suburban Table Fine Dining Restaurant
11.2009 - 11.2012
  • In charge of cold larder service and all-rounder

Customer Service

Hard Rock Hotel Bali - Indonesia
09.2006 - 03.2007
  • Responsible for accurate check in and check out guest, handle the guest’s request etc.

Education

Certificate IV in Disability -

IHNA (Institute of Health and Nursing Australia)
01.2022

Diploma of hospitality -

ASTHM (Australian School Tourism and Hotel Management)
01.2011

Certificate 3 Commercial Cookery -

ASTHM (Australian School Tourism and Hotel Management)
01.2010

Intermediate and IELTS -

ACE (Australian College of English)
01.2009

General English and Intermediate -

EF (English First)
01.2008

Bachelor Degree of Economic of Human Resources -

Udayana University
01.2007

Skills

  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel
  • Customer Service
  • Excellent communication with people of diverse ages and nationalities
  • Ability to work as a team member
  • Proven ability to serve, assist and establish a positive report
  • Experience liaising with different departments
  • Handling complaints effectively and politely
  • Problem solving and dispute resolution
  • Negotiation skills
  • Strong motivation to achieve a standard of excellence and quality outcomes
  • Enjoys working as part of a multi-disciplined team
  • Excellent time management skills
  • Ability to work under pressure
  • Reliable & Positive attitude
  • Team spirit and customer orientation

Driverlicense

Possession of a current Western Australian ‘C’ class driver’s licence or equivalent. This requirement continues for the duration of employment in this position and from time to time production of the licence on request by the Authority may be required. I am a holder of a current Western Australian “C” class driver’s licence and understand that this is the requirement for the duration of employment in the position. I also understand that I may be called upon to produce this licence on request and I am willing to do so on demand.

References

Gloria Collins, Occupational Therapist, 0401367022

Timeline

Support worker

Stream of living waters
11.2021

Chef de partie and wait staff

The Lucky Shag Waterfront Bar and Restaurant
11.2012 - 10.2021

Cook

The Suburban Table Fine Dining Restaurant
11.2009 - 11.2012

Customer Service

Hard Rock Hotel Bali - Indonesia
09.2006 - 03.2007

Certificate IV in Disability -

IHNA (Institute of Health and Nursing Australia)

Diploma of hospitality -

ASTHM (Australian School Tourism and Hotel Management)

Certificate 3 Commercial Cookery -

ASTHM (Australian School Tourism and Hotel Management)

Intermediate and IELTS -

ACE (Australian College of English)

General English and Intermediate -

EF (English First)

Bachelor Degree of Economic of Human Resources -

Udayana University

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RESA DORROUTY MARTHA TUDELLA