Reshaiah Ratnayake
Keilor
Summary
Enthusiastic Medical Sonography student with a strong interest in healthcare and improving patient outcomes. Experienced in customer service, data entry, and administrative tasks, with a strong focus on accuracy and efficiency. Organised, adaptable, and confident working in fast-paced environments. Looking to apply my skills and flexible availability in a supportive role that contributes to a smooth and positive client experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail and Livestock Assistant
Coburg Aquarium
01.2020 - Current
- Operated and managed cash registers with accuracy and efficiency in handling transactions, providing change, processing refunds, and ensuring an overall positive customer experience.
- Demonstrated multi-tasking abilities in the fast-paced, dynamic environment of an aquarium.
- Provided optimal advice and support to customer inquiries both in person and over the phone, ensuring timely resolution of any issues.
- Ensured a clean and organized workspace to maintain hygiene standards and improve the customer experience.
- Coordinated animal boarding schedules and processed payments, ensuring efficient management.
Intern
IQVIA
12.2024 - 01.2025
- Designed research proposals for pharmaceutical companies, including Novartis, outlining potential databases for clinical and market research studies.
- Conducted an in-depth analysis of registry databases in Australia, compiling a Registry Database Dictionary which detailed available registries and collected variables to support future research initiatives.
- Summarised and compiled key findings from scientific publications, streamlining information for internal use and supporting informed decision-making with data insights.
Student Volunteer
Monash University
01.2023 - 01.2024
- Assisted guests and graduates with directions to gowning stations and the ceremony venue, ensuring a smooth and efficient process.
- Efficiently handled the sign-in process for guests, ensuring accurate records and smooth entry.
- Managed the flow of attendees, maintained order, and helped with seating arrangements.
Tutor
Study Circle Tutoring
01.2023 - 12.2023
- Effectively explained and taught both simple and complex concepts in a clear manner that can be understood by the students.
- Collaborated with students to set personalised goals to meet specific academic targets which assist in their learning.
- Fostered strong connections with students, ensuring a positive and comfortable learning environment.
College Captain
Catholic Regional College
01.2020 - 12.2020
- Organised and led student leadership training programs for the Student Leadership Committee at school.
- Initiated fundraising events for urgent issues such as the 2019-2020 bushfires and RUOK Day.
- Encouraged peer involvement and collaboration by organising whole-school events such as athletics and swimming carnivals.
- Collaborated effectively with my fellow captains and peers, ensuring the student voice was heard constantly throughout various dimensions of the school.
- Represented my school in Model United Nations activities where I engaged in diplomatic negotiations, researched important global issues, and enhanced my public speaking skills.
Education
Bachelor of Medical Sonography/Graduate Diploma of Medical Sonography -
Central Queensland University
Melbourne01.2028
Bachelor of Biomedical Science (Incomplete) -
Monash University
Clayton12-2024
Salt and Light Accelerated High Achievers Program -
Catholic Regional College
01.2022
Skills
- Customer service
- Decision making
- Team leadership
- Problem-solving
- Teamwork
- Attention to detail
- Proficient IT skills
- Fast learner
- Cash management
- POS systems
- Invoice processing
- Conflict resolution
Certification
- HLTAID009 – Provide Cardiopulmonary Resuscitation
Issued: Feb 2025 | Valid for 12 months
Timeline
Intern
IQVIA
12.2024 - 01.2025
Student Volunteer
Monash University
01.2023 - 01.2024
Tutor
Study Circle Tutoring
01.2023 - 12.2023
Retail and Livestock Assistant
Coburg Aquarium
01.2020 - Current
College Captain
Catholic Regional College
01.2020 - 12.2020
Bachelor of Medical Sonography/Graduate Diploma of Medical Sonography -
Central Queensland University
Bachelor of Biomedical Science (Incomplete) -
Monash University
Salt and Light Accelerated High Achievers Program -
Catholic Regional College
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