Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Reshal Nikilesh Raj

Liverpool,Australia

Summary

I am a highly motivated professional seeking a challenging role in any position to utilise my skills and drive to help the business grow.

Overview

10
10
years of professional experience

Work History

Process Worker

Givaudan Australia Pty Limited
04.2023 - 08.2024
  • Operation machinery and equipment
  • Monitoring and controlling production process to ensure product quality and efficiency
  • Performing quality checks on products to identify defects and maintain high standard
  • Following safety protocol and procedure to ensure a safe working environment
  • Mixing of product through ingredient list packing out and labelling of products
  • Maintaining accurate records of production activities and reporting any issues to the supervisor
  • Collaborating with team members to optimise workflow and achieve production target
  • Adhering to company policies and regulations to meet quality and productivity standards
  • Salt and colour testing
  • RF Scanning, scanning of pallets to appropriate dates and stacking to warehouse for delivery.
  • Maintained a clean and organized workspace, resulting in a safer environment for all employees.
  • Collaborated with team members to achieve daily production goals and consistently meet deadlines.
  • Maintained compliance with health, safety, and environment practices.
  • Remained attentive throughout shifts, identifying potential safety hazards and promptly addressing them to maintain a secure work environment.
  • Operated mobile equipment such as pallet jacks.
  • Demonstrated adaptability by quickly learning new processes when required due to changes in product specifications or client requirements.
  • Completed thorough inspections of finished products while adhering to strict quality guidelines, guaranteeing customer satisfaction.
  • Participated in regular safety meetings, promoting a culture of awareness and compliance within the workplace.

Teacher Primary

Ministry of Education
01.2022 - 08.2023
  • Developed child with different teaching pedagogies
  • Prepare child physical and mentally for their future
  • Support and implement the ethos of the School
  • Provide a duty of care for all students
  • Create a learning environment that stimulates interest and purposeful learning
  • Plan a clear and comprehensive programme that aligns with objectives from the Curriculum, as well as progressing the learning of all students
  • Implement best practice teaching and learning strategies to suit programme objectives and student developmental needs
  • Actively engage students in all aspects of the learning process
  • Engage students in assessment and evaluation processes and techniques
  • Actively engage with students and their families in relation to student learning and performance.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behaviour effectively by establishing clear expectations, modelling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behaviour to facilitate ongoing communication with parents about their child''s educational journey.

Sales Assistant

Sports- World
02.2021 - 07.2022
  • Ensure high levels of customer satisfaction through excellent sales service
  • Maintain outstanding store condition and visual merchandising standards
  • Maintain a fully stocked store
  • Ascertain customers' needs and wants
  • Recommend and display items that match customer needs
  • Welcome and greet customers
  • Manage point-of-sale processes
  • Actively involved in the receiving of new shipments
  • Keep up to date with product information
  • Accurately describe product features and benefits
  • Follow all companies' policies and procedures.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Updated product displays regularly, keeping store appearance fresh and appealing.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Utilized POS system proficiently for processing transactions, returns, exchanges, and inventory management tasks.

Food and Beverage Attendant

Plantation Island Resort
09.2014 - 01.2015
  • Provided exceptional customer service
  • Assisted in menu planning
  • Ensure collection and recording receipt of appropriate payment (cash, credit card transactions); Handle and record cash and credit card transactions in accordance with company and City procedures
  • Take orders and serve customers using the point-of-sales system
  • Communicate food orders with short order cooks to ensure meals are cooked as ordered and are grouped by customers
  • Responsible for handling all cash and credit card transactions for all food and beverage purchases
  • Ensure proper cleaning of checkout and dining area
  • Ensure beverage coolers and snacks are stocked properly and consistently throughout shift
  • Prepare and serve alcoholic beverages
  • Maintain a working knowledge of beverages offered and how to prepare and serve them
  • Accurately answer customers' questions and provide information on food and beverage procedures, when needed.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
  • Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.

Education

Bachelor of Early Childhood Education - Early Childhood Education

IKON Institute of Australia
Sydney, NSW
12.2028

Bachelor of Science Graduate Certificate in Education -

University of The South Pacific
FIJI
01.2021

Skills

  • Excellent communication and interpersonal skills
  • Proficient in digital marketing tools and platforms
  • Strong analytical and problem-solving abilities
  • Housekeeping skills
  • Production Scheduling
  • Workplace Safety

References

  • Mr. Jamshed Ali, Shift Supervisor, Givaudan Australia Pty Ltd, jamshed.ali@givaudan.com, 0438983260
  • Mr. Vunisa Kaminieli, Education Officer, Ministry Of Education, kaminieli.vunisa@govnet.gov.fj, 3314477
  • Mr. Naveen Nath, Branch Manager, Sports World, Fiji, +679 9300793
  • Mrs. Naumi Caudre, Supervisor, Plantation Island Resort, Fiji, +6796669333

Timeline

Process Worker

Givaudan Australia Pty Limited
04.2023 - 08.2024

Teacher Primary

Ministry of Education
01.2022 - 08.2023

Sales Assistant

Sports- World
02.2021 - 07.2022

Food and Beverage Attendant

Plantation Island Resort
09.2014 - 01.2015

Bachelor of Early Childhood Education - Early Childhood Education

IKON Institute of Australia

Bachelor of Science Graduate Certificate in Education -

University of The South Pacific

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Reshal Nikilesh Raj