Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Hi, I’m

Resham Gurung

strathfield
Resham Gurung

Summary

A dynamic head bartender with over 4 years of experience a Kalyx Culture and an MBA graduate, I am eager to bring my expertise and passion for mixology to your esteemed team. My extensive background in bartending. Combined with my business acumen, this positions me perfectly to elevate your establishment's service and customer experience. Let's create unforgettable moments together!

Overview

6
years of professional experience
1
Certification

Work History

Kalyx Culture

Head Bartender
03.2023 - Current

Job overview

  • Developed and implemented seasonal cocktail menus.
  • Sustained optimal inventory by implementing efficient ordering systems.
  • Processed orders and payments effectively using a POS system.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Hurricane’s grill

Bartender
10.2023 - 03.2024

Job overview

  • Adhered to state regulations regarding service alcohol responsibly
  • Prepared cocktails from bar recipes and serviced wine, draft and beer
  • Resolved customer complaints in a professional manner
  • Monitored Guests alcohol consumption levels to prevent over-intoxication or underage drinking
  • Stayed up to date on latest mixology trends, bar equipment, and sanitation standards
  • Arranged bottles and glasses behind bar to make attractive displays
  • Processed Payment accurately and efficiently with POS system.

Botanist Cocktail Bar

Bartender
10.2021 - 01.2023

Job overview

  • Prepared cocktails from bar recipes and served wines, draft and bottled beer
  • Provided drink, suggestions to customers based on their preference
  • Greeted frequent visitors by name and explained new promotions
  • Worked in close collaboration with team members to ensure customers received high quality service
  • Trained new bartenders on drink preparation and upselling techniques
  • Maintained inventory of liquor, beer, wine, and other beverage items.

Platinum beacon Hotel

BARBACK
11.2018 - 12.2019

Job overview

  • Replenished bar glass, garnishes and condiments
  • Restocked ice and prepared garnishes for drinks
  • Cleaned the bar area including counters, glasses, and utensils in the shifts
  • Removed, washed and polished glasses, took plates to kitchen and discarded trash
  • Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs
  • Helped prepare mixed drinks using proper measurements and techniques
  • Poured drinks using standard pour according to specifications.

Education

Illusion bartending academy

Professional bartending course

University Overview

Kaplan Business School

MBA from Tourism and Hospitality Leadership
07.2025

University Overview

Academy of Culinary Arts
Kathmandu

BEACHELOR’S DEGREE from Hospitality Management
10.2022

University Overview

Skills

  • Mixology
  • Spirits knowledge
  • Inventory
  • Customer service
  • Cash register operation
  • Points of sale systems
  • Bar service preparation

Certification

  • Professional Bartending Course, Illusion Bartending Academy
  • RSA

Personal Information

Personal Information
Date of Birth: 03/18/99

Timeline

Bartender
Hurricane’s grill
10.2023 - 03.2024
Head Bartender
Kalyx Culture
03.2023 - Current
Bartender
Botanist Cocktail Bar
10.2021 - 01.2023
BARBACK
Platinum beacon Hotel
11.2018 - 12.2019
Illusion bartending academy
Professional bartending course
Kaplan Business School
MBA from Tourism and Hospitality Leadership
Academy of Culinary Arts
BEACHELOR’S DEGREE from Hospitality Management
Resham Gurung