Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Resham Kc

Adelaide,Australia

Summary

Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

Oporto
10.2021 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Costumer Service

Oporto
10.2018 - 09.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Bachelor Of Information Technology - Information Technology

Federation University Australia
Adelaide, SA
10.2022

Leadership Management - Management

Sydney City College
Parramatta, NSW
10.2018

Skills

  • Staff Management
  • Business Administration
  • Safety Awareness
  • Cash Handling Expertise
  • Cost Savings
  • Cash Register Operations
  • Team Member Motivation
  • Team Member Motivation

Languages

English
Full Professional
Nepali
Native or Bilingual
Hindi
Professional Working

Timeline

Shift Supervisor

Oporto
10.2021 - Current

Costumer Service

Oporto
10.2018 - 09.2021

Bachelor Of Information Technology - Information Technology

Federation University Australia

Leadership Management - Management

Sydney City College

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Resham Kc