Microsoft Word
Reshma Anilkumar
Hobart,Tasmania
Summary
Proactive and meticulous Accountant with over 10 years of experience in Accounting industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
ASSISTANT MANAGER
The South Indian Bank Ltd
09.2018 - 01.2024
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Resolved customer complaints and handled refunds and returns to promote satisfaction
- Assisted with new employee training and conducted performance reviews to track overall progress
- Communicated with clients to address questions, concerns, and needs and provide quality customer service
- Handled employee discipline and termination according to company policies
- Ensured compliance with all applicable laws regarding health codes, labor regulations, and safety standards
- Liaised between managers and employees, communicating concerns and expectations to appropriate parties
- Reported customer and employee accidents, injuries, and concerns for supervisor review
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes
- Facilitated month-end closing processes, invoicing and journal entries.
ACCOUNTANT
The South Indian Bank Ltd
05.2013 - 09.2018
- Maintained files and filing, keeping sensitive information confidential
- Organized and maintained filing systems to ensure accurate record keeping
- Served as primary point of contact for facilitating operational and administrative inquiries
- Compiled and entered data into various databases to ensure accuracy and completeness
- Resolved issues, escalating major conflicts and concerns to appropriate personnel
- Performed general office duties such as photocopying, faxing, mailing correspondence
- Maintained confidential records in accordance with data protection regulations
- Used Microsoft Office Suite to create and revise documents and presentations
- Provided support in the preparation of reports, presentations, and other documents
- Reviewed general ledger entries for accuracy prior to posting into the accounting system
- Ensured compliance with relevant federal, state, local laws, rules, and regulations
- Maintained detailed records of all client transactions including invoices, payments, credits.
Education
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) IN HUMAN RESOURCE MANAGEMENT -
Bharathiar University
Coimbatore, Tamil Nadu03.2018
BACHELOR OF BUSINESS ADMINISTRATION IN BUSINESS ADMINISTRATION - FINANCE -
Calicut University
Thrissur, Kerala03.2013
Skills
- Relationship Building
- Database Management
- Human Resources Support
- Office Management
- Document Control
- Database Administration
- Decision Making
- Account Reconciliation
- Customer Service
- Team Leadership
- Office Administration
- Financial Reporting
- Financial Analysis
- Payroll Administration
- Bookkeeping
- Accounts Payable and Receivable
- Administrative Support
References
- Simi Paul, Calvary Health Care, Registered Nurse Level 2 Friend, (046) 938-9667, simi_paul_k@yahoo.co.in
- Sumi Jayesh, Uniting Age Well Sandybay, Administrative Officer Friend, (049) 035-2454, ssukumaran@unitingagewell.org
Software
MS Excel
Powerpoint
Tally C
Spreadsheets
Timeline
ASSISTANT MANAGER
The South Indian Bank Ltd
09.2018 - 01.2024
ACCOUNTANT
The South Indian Bank Ltd
05.2013 - 09.2018
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) IN HUMAN RESOURCE MANAGEMENT -
Bharathiar University
BACHELOR OF BUSINESS ADMINISTRATION IN BUSINESS ADMINISTRATION - FINANCE -
Calicut University
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