Reshma Goel
McKinnon,VIC
Summary
Detail-oriented and reliable business professional with extensive experience in administration, project management, and financial analysis. Skilled in streamlining business operations, reducing costs, and improving efficiency through process improvement. Demonstrated ability to handle multiple projects simultaneously with high accuracy, supported by strong organizational skills. Proficient in using various software applications and managing calendars, with a proven track record in providing exceptional administrative support. Excellent communication and interpersonal skills enable effective collaboration with teams, clients, and external stakeholders.
Overview
5
5
years of professional experience
Work History
Chief Analyst
Inspired Companies
04.2021 - 06.2024
- Identified organisational problems and assist clients achieve greater efficiency through improved processes, systems and strategy.
- Undertook strategic planning and facilitated change management across the client's business.
- Developed and recommended solutions to organizational priorities and challenges including but not limited to, employee engagement, rewards & recognition, leadership alignment, talent acquisition & retention, stakeholder communications, customer satisfaction & operational excellence .
- Provided both administrative and strategic support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
- Supported the founder by managing schedules, arranging travel accommodations, and preparing materials for presentations or meetings as needed.
- Leveraged strong organizational skills to maintain accurate records, streamline office procedures, and create a more efficient work environment for team members.
- Coordinated meetings and events , ensuring seamless communication between departments and stakeholders.
- Assisted in preparation of presentations and reports for stakeholders, enabling informed decision-making with well-organized data .
- Optimized administrative processes by adopting new software tools , significantly reducing time spent on routine tasks.
- Conducted market research to support strategic planning, providing valuable insights that informed business development efforts.
- Delivered presentations and ran workshops with large groups of senior management personals from different companies.
Studio Project Coordinator
Inspired Companies
12.2020 - 04.2021
- Learnt about the Inspired Companies' Methodology and how that applies to today's corporate strategy. It links a company's purpose and values to it's overall strategy and performance.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Supported the team with client advisory practices.
- Supported, developed and lead the process for ongoing website maintenance.
- Provided general support to Inspired Companies' Founder to build her capacity to deliver on the highest organisational priorities.
- Supported the Chief Operations with recommendations and implemented opportunities for process improvements.
- Developed comprehensive project plans , outlining scopes, timelines, deliverables, and milestones.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
Student Representative
Chartered Accountants Australia and New Zealand
01.2020 - 12.2020
- Represented student views on matters related to the CA program at CA meetings
- Authored feature articles for publication, promoting the 'Unlimited You' event and the CA program activities
- Maintained social media sites to communicate with members about student initiatives
- Delivered presentations to increase student awareness regarding the CA program and possible pathways to achieve the qualification.
Student Leader
Griffith Bushiness School
01.2019 - 12.2020
- Represented the business school at orientations and other events
- Engaged with new students and other business students to share my experiences with them to give them an insight into my life as a university student and the many opportunities that came my way
- Lead and mentored junior business leaders
- Worked alongside business school leaders to discover and elevate student issues, facilitating successful problem resolution.
- Organized the promotion of the Business school by setting up stalls both on campus and at career fairs
- Facilitated and maintained effective communication within the team, sharing valuable insights and suggestions.
- Improved time management skills by balancing academic responsibilities with extracurricular commitments as a Student Leader.
- Developed strong public speaking abilities while presenting at numerous campus events and meetings.
Business Analyst Intern
Gold Coast University Hospital
07.2020 - 09.2020
- Worked on the rostering excellence project and investigated how we could save the hospital $16 million a year by correcting rostering practices and eliminating excess overtime and fatigue cost.
- Assisted the rostering excellence team with analysis of business operations to uncover areas of improvement and implement solutions to address future growth and requirements related to staffing efficiencies.
- Applied Advanced Excel tools including Pivot tables, Power Query, and VBA macros to perform data analysis.
- Partnered with my mentor and the team on automating repetitive procedures in excel using VBA programming.
Thrift Store Volunteer
RSPCA
07.2020 - 09.2020
- Enhanced customer satisfaction by providing friendly and efficient service at the thrift store''s checkout counter.
- Improved operational efficiencies while managing customers requests , store inventory, transactions, new purchase orders and pricing needs.
- Opened, shelved, and merchandised new products in visually appealing and organised displays for optimal sales promotions
- Managed efficient cash register operations , including scanning items, processing payments, and issuing receipts.
Club Treasurer
Griffith ENACTUS
09.2019 - 09.2020
- ENACTUS supported 6 social enterprise projects: MUSE, FLOAT, Peek-a-book, Garden Share, Nine Lives and Swap Cup
- Contributed 50+ hours to the club
- Worked closely with the club president to align financial decisions with organizational goals and priorities.
- Collaborated with executives and project leaders to create annual budget and track actual expenses against projected expenses
- Increased flow of financial information throughout the club by improving communication strategies by using Microsoft Teams
- Quickly adapted to the new online environment due to Covid-19 and led the team remotely along with other executive members
- Maintained the financial members list and increased financial members through regular updates to members and potential members.
Club Vice President
Griffith University Commerce Society
10.2019 - 07.2020
- Helped organise networking events that connects students with employers.
- Developed strong relationships with external partners , securing sponsorships and collaboration opportunities for the club.
- Established a clear communication plan to keep members informed of upcoming events, initiatives, and general updates on club activities.
- Increased membership retention through targeted marketing campaigns and personalized outreach efforts.
- Served as a positive ambassador for the club , representing its interests at various external events and conferences, strengthening the organization''s reputation within the industry.
- Championed diversity and inclusion initiatives within the club, fostering a welcoming environment for all members.
Education
Bachelor of Commerce - Finance & Economics
Griffith University
Gold Coast, QLD12.2020
Skills
- Advanced MS Excel (incl VBA)
- Microsoft Power-point and Word
- Team Collaboration & Leadership
- Documentation & Reporting
- Budgeting
- Project Management
- Strategic Planning
- Relationship Building
- Visio for Process Management
- Excellent written & oral communication skills
- Proficient in Outlook, Google Suite, Zoom, Mondaycom
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Chief Analyst
Inspired Companies
04.2021 - 06.2024
Studio Project Coordinator
Inspired Companies
12.2020 - 04.2021
Business Analyst Intern
Gold Coast University Hospital
07.2020 - 09.2020
Thrift Store Volunteer
RSPCA
07.2020 - 09.2020
Student Representative
Chartered Accountants Australia and New Zealand
01.2020 - 12.2020
Club Vice President
Griffith University Commerce Society
10.2019 - 07.2020
Club Treasurer
Griffith ENACTUS
09.2019 - 09.2020
Student Leader
Griffith Bushiness School
01.2019 - 12.2020
Bachelor of Commerce - Finance & Economics
Griffith University
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