Dedicated and compassionate Enrolled Nurse with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
8
8
years of professional experience
Work History
Enrolled Nurse
SA Health
216 Daws Road, Daw Park 5041
11.2023 - Current
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviours and helping patients regain or improve coping abilities.
Evaluated patient histories, complaints, and current symptoms.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Conducted ongoing monitoring and evaluations of behaviours and conditions, and updated clinical supervisors with current information.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Performed routine wound care and dressing changes on schedule.
Enrolled Nurse
Southern Cross Aged Care-The lodge
Myrtle Bank, SA
06.2023 - 01.2024
Plan nursing care and assessments in consultation with residents, significant others, and the multi-disciplinary team to deliver high-quality care
Make relevant observations, maintain records, and reports promptly & effectively
Maintain a safe and therapeutic environment for residents
Administer medications and tracked dosages as per the chart and documentation
Perform clinical care skills working within scope of practice
Educated residents, caregivers and families on diagnoses, treatment options and disease prevention
Advocated for residents by supporting and respecting basic rights, values, and beliefs
Counselled residents and caregivers, providing emotional, psychological, and spiritual support
Personal Are Assistant
Southern Cross Aged Care
Adelaide, SA
01.2022 - 07.2023
Monitored clients' overall health and well-being and noted significant changes.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Provided compassionate and patient-focused care to cultivate well-being.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Personal Care Assistant
McKenzie Aged Care- Newmans on the Park
Templestowe, Vic
01.2021 - 12.2021
Assist the nursing staff to lift and turn bedridden patients
Help to shower, bathe and shave patients while supervised by a registered nurse
Assist consumers with dressing and eating
Supervise and arrange activities to enhance physical, social, emotional, and intellectual development
Provide companionship and support during daily activities for sick or aged people
Observe and report any changes in the consumer’s condition and report any complaints about care to a supervisor
Housekeeping Assistant
McKenzie Aged care- Charlesbrook
Templestowe, Vic
02.2018 - 09.2021
Deliver quality customer service to address urgent needs and cleaning requests
Handle equipment, chemicals, and materials properly and with caution
Use time management and efficient cleaning methods to meet deadlines
Supervise supplies in inventory and submit reorder requests
Casual Food Service Assistant
Gymea Bay Aged Care
NSW
09.2017 - 01.2018
Provided excellent customer service and achieved a high rate of client satisfaction and retention
Assisted with food preparations prior to service
Handled food with sanitation and safety in mind
Placed orders for necessary goods such as food, kitchen tools, and cleaning products
Education
Diploma of Nursing - Enrolled Nursing
Think Education (Torrens University)
01.2023
Masters in Professional Accounting - undefined
Holmes Institute
01.2021
Skills
Communication in professional manner
Ability to follow rules, regulations and procedures
Flexible
Time management
Friendly, Positive attitude
Reliable and trustworthy
Knowledge of FBC, using and implementing care plans
Ability to work as a part of the team
Computer skills
Can work under pressure
Training And Certificates
Current AHPRA Registration
Manual Handling (Torrens University)
First Aid (CPR First Aid Training Adelaide)
Blood safe certificate (Torrens University)
Dementia Training: Problem solving approach to behaviors (Dementia Australia)
DHS (NDIS check, working with children check, vulnerable & aged people)