Summary
Overview
Work History
Education
Skills
Volunteering Experience
Timeline
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Reshma Nair

Craigieburn,Australia

Summary

A self-driven and results-oriented professional boasting over 4 years of expertise in administration and office support, coupled with an additional 3 years dedicated to the healthcare support industry. I am a meticulous individual known for my keen attention to detail, embodying a high standard of professionalism. My strength lies in efficiently managing multiple tasks simultaneously, showcasing my ability to thrive in dynamic work environments. Throughout my career, I have consistently demonstrated unwavering commitment, delivering top-notch service to both employers and clients alike.

Overview

12
12
years of professional experience

Work History

Operations Cordinator (leave Cover)

Austin Health
04.2023 - 05.2023
  • Proficiently processed internal and external invoices, ensuring accuracy and compliance with organizational policies and procedures.
  • Implemented streamlined invoice tracking systems, resulting in improved efficiency and timely payments.
  • Collaborated with finance teams to reconcile discrepancies and address billing inquiries, maintaining high level of financial accuracy.
  • Coordinated and scheduled staff to cover leave periods, optimizing resource allocation and maintaining service continuity.
  • Established and maintained effective communication channels with stakeholders to address product queries promptly and efficiently.
  • Developed and executed communication strategy to keep stakeholders informed about updates, changes, and key information.
  • Implemented and maintained organized systems for documentation and record-keeping related to invoices, stakeholder communications, and service coordination.
  • Utilized project management tools to track and monitor progress in invoice processing and service coordination, improving overall operational efficiency.

Menu Monitor

Royal Talbot Rehabiltation Hospital
07.2020 - Current
  • Provided direction and guidance to Talbot teams in order to achieve good work flow.
  • Taking orders from patients
  • Escalating and timely follow up to Broad Spectrum and IT services for department
  • Place Talbot orders through WPR tool
  • Assisted supervisor in investigating Riskman happened in Talbot.
  • Manage Feed & other supplements Stock in Talbot. Likewise, effectively
    managed stock rotation to reduce wastage.
  • Actively listened to patients, dietitians, & PSA handled concerns quickly and escalated major issues to supervisor.
  • Developed and implemented standard procedures in ordering from supplier and from Dietetics department.
  • Offered friendly and efficient service to patients, handled challenging situations with ease.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Administrative Assistant

Austin Health
11.2022 - 02.2023
  • Developed and updated spreadsheets and databases to track, analyze and report on department invoices, daily meal count.
  • Improved operations through consistent hard work and dedication.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used coordination and planning skills to achieve results according to schedule.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Coached new employees on board, assisted them when they need help.
  • Arranged rapid office equipment repair and maintenance with vendors.

Marketing Coordinator

Appzoc
03.2014 - 05.2016
  • Planned and executed internal and external marketing events.
  • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
  • Developed and executed marketing campaigns targeted at IT sector, aligning strategies with overall business objectives.
  • Implemented and managed digital marketing initiatives, including SEO optimization, email marketing, and social media campaigns to enhance online visibility and engagement within IT community.
  • Facilitated effective communication between marketing, sales, and IT teams to ensure unified approach and consistent messaging.
  • Negotiated contracts and managed relationships with third-party service providers.

Administrative Intern

Lakshmi Auto Electricals
03.2012 - 02.2014
  • Created and updated records and files to maintain document compliance.
  • Entered data into system and accurately updated customer accounts.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Answered incoming phone calls pleasantly directed calls to appropriate personnel.
  • Prepared and edited documents and reports for quality and accuracy.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Assisted with organization and maintenance of office filing system for easy retrieval of information.

Education

Bachelor of Technology -

Mahatma Gandhi University
Kerala
05.2012

Skills

    Citizen of Australia

Volunteering Experience

  • SALVOS, Brunswick, Melbourne

       Store Assistant

  • Patient Community Services, Epping, Melbourne

        Content developer and Admin Assistant

Timeline

Operations Cordinator (leave Cover)

Austin Health
04.2023 - 05.2023

Administrative Assistant

Austin Health
11.2022 - 02.2023

Menu Monitor

Royal Talbot Rehabiltation Hospital
07.2020 - Current

Marketing Coordinator

Appzoc
03.2014 - 05.2016

Administrative Intern

Lakshmi Auto Electricals
03.2012 - 02.2014

Bachelor of Technology -

Mahatma Gandhi University

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Reshma Nair