Reshma Sivanesan
Sydney,NSW
Summary
Detail-oriented lawyer with over 4 years experience in various banking and corporate roles. Strong analytical thinker with aptitude for identifying key legal issues quickly and effectively communicating them to clients. Possesses excellent research, technical, and problem-solving skills with a eagerness to join a dynamic team and support organisational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
International Tax Associate
PricewaterhouseCoopers (PwC)
Barangaroo
10.2023 - Current
- Reviewed and analyzed financial statements to identify tax liabilities and potential deductions.
- Researched complex tax issues in order to provide accurate advice and guidance.
- Assisted clients with the preparation of financial documents related to taxes.
- Identified potential areas of risk associated with client's taxation activities.
- Ensured compliance with applicable laws and regulations regarding taxation matters.
- Analyzed financial data such as income statements and balance sheets to determine how it affects a client's taxes.
- Advised clients on strategies for minimizing their tax liability within legal parameters.
- Collaborated with colleagues across the organization on special projects relating to taxation matters.
- Attended continuing education courses related to taxation topics.
- Prepared written summaries of findings for review by senior management personnel.
- Met with clients to gather information and discuss line item tax return components.
In-house Legal Intern
Toyota Finance Australia
St Leonards
02.2023 - 05.2023
- Reviewed legal documents and provided summaries of their contents.
- Researched case law and conducted legal research using various resources.
- Analyzed cases to identify applicable statutes and regulations.
- Organized files, documents, notes, and other materials relevant to a case or transaction.
- Reviewed contracts for accuracy and compliance with applicable laws and regulations.
- Participated in client interviews, observed questioning process and documented information.
Global Tax Vacationer
PricewaterhouseCoopers
Barangaroo
11.2022 - 02.2023
- Collaborated with team to develop strategies for minimizing taxes owed.
- Researched tax regulations, laws, and guidelines related to specific client cases.
- Analyzed financial records to identify potential deductions or credits that could be claimed.
- Performed calculations and prepared summaries of estimated taxes due.
- Drafted letters and other correspondence related to taxation issues.
- Attended meetings with clients to discuss their tax situations.
- Developed presentations outlining proposed changes or updates in taxation policies.
- Worked closely with senior staff members on complex taxation projects.
Customer Service Specialist
Commonwealth Bank of Australia
Wynyard
05.2021 - 11.2022
- Answered incoming customer inquiries regarding product and service information.
- Provided assistance to customers in navigating website, placing orders, and resolving complaints.
- Responded to customer emails with accurate product and service information.
- Assisted customers with account maintenance such as resetting passwords and updating contact information.
- Performed data entry of customer orders into the company's order management system.
- Maintained a high level of professionalism while interacting with customers via phone or email.
- Processed returns, refunds, exchanges according to company policies and procedures.
- Followed up with customers after transactions to ensure satisfaction levels were met.
- Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
- Investigated escalated customer complaints utilizing problem-solving skills to identify root causes of issues.
- Conducted outbound calls to follow up on surveys or solicit additional business opportunities.
- Ensured compliance with all applicable laws related to consumer protection regulations.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Documented customer correspondence in CRM to track requests, problems and solutions.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
Education
Bachelors of Law Bachelors of Science - Law
University of Technology Sydney
Sydney 12.2023
Skills
- Legal Research
- Verbal/Written Communication
- Research/Due Diligence
- Finance
- Corporate Law
- Risk Management
- Reporting Skills
- Risk Mitigation
- Regulatory Compliance
- Documentation and reporting
- Legal compliance
- Data Research and Validation
Certification
- FNS30120 Certificate III in Financial Services
- Working with Children Check (WWCC)
Languages
English
Native/ Bilingual
Tamil
Limited
Timeline
International Tax Associate
PricewaterhouseCoopers (PwC)
10.2023 - Current
In-house Legal Intern
Toyota Finance Australia
02.2023 - 05.2023
Global Tax Vacationer
PricewaterhouseCoopers
11.2022 - 02.2023
Customer Service Specialist
Commonwealth Bank of Australia
05.2021 - 11.2022
Bachelors of Law Bachelors of Science - Law
University of Technology Sydney
- FNS30120 Certificate III in Financial Services
- Working with Children Check (WWCC)
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