Reshma Thapa
New Lambton,NSW
Summary
Driven Assistant Store Manager with proven success at INGLOT-COSMETICS BAHRAIN GCC, I excel in team management and customer engagement, boosting sales through motivational techniques and strategic business development. Expert in stock management, I've led teams to surpass sales goals, demonstrating a keen ability to inspire and achieve. Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
INGLOT-COSMETICS BAHRAIN GCC
08.2017 - 04.2022
- Assisting in the daily operation of the store.
- Handling complaints from customers.
- Supervise and train the team on brand standards and company policies.
- Delegating tasks and responsibilities, along with the daily store's individual sales targets and KPIs.
Sales Associate
INGLOT-COSMETICS BAHRAIN GCC
01.2015 - 07.2017
- Dealing with different customers, engaging with each customer to provide them with the best choices
- Follow and achieve store's sales goals on a monthly, weekly & daily basis
- Scan goods and ensure pricing is accurate, cross-sell products and introduce new ones
Education
HIGHER EDUCATION - BUSINESS MANAGEMENT
National Integrated College
Kathmandu, Nepal07.2012
Skills
- Stock management
- Motivational techniques
- Team management
- Business development and planning
- Goals and performance
- Customer service and engagement
Personal Information
Date of Birth: 10/23/93
Certification
Certificate of Excellence- Highest Sales Performer 2021
Certificate of Achievement- First Level of Leadership 2018
Timeline
Assistant Store Manager
INGLOT-COSMETICS BAHRAIN GCC
08.2017 - 04.2022
Sales Associate
INGLOT-COSMETICS BAHRAIN GCC
01.2015 - 07.2017
HIGHER EDUCATION - BUSINESS MANAGEMENT
National Integrated College
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