Reshma Thapa
East Tamworth,NSW
Summary
Hardworking and passionate with learning and growing mindset to help achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Terry White Chemmart
5/4 Kathleenst, South Tamworth NSW 2340
09.2024 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Cash registers handling.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Assisted pharmacy staff with filling orders.
Trainee
Nabil Bank Limited
Traffic Chowk, Butwal, Rupandehi, Nepal
01.2022 - 02.2024
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers.
- Attended training courses to build understanding of processes, techniques, and industry.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Interacted with customers under supervision to support operational objectives.
Education
BBA -
Pokhara University (Axis College)
MF67+CQ6, Tilottama 32907, Nepal08-2023
Skills
- Stocking shelves
- Answering customer questions
- Data entry
- Product restocking
- POS system operation
- Processing payments
- Counter support
- Customer relationship management
- Cash handling
Languages
English
Professional Working
Hindi
Full Professional
Nepali
Native or Bilingual
Timeline
Pharmacy Assistant
Terry White Chemmart
09.2024 - Current
Trainee
Nabil Bank Limited
01.2022 - 02.2024
BBA -
Pokhara University (Axis College)