Reshma Thykkol
Melton
Summary
Self-motivated admin brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
PCA/Administration Officer
Doutta Galla Aged Care
07.2017 - Current
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Collected and transported specimens to prepare for lab testing.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
Medical Receptionist
Keilor Medical Centre
04.2021 - 08.2021
- Completed patient referrals to other medical specialists.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Education
Certificate III in Health Administration
VIC University
Melbourne, VIC06.2021
Certificate IV in Aged And Community Care
TAFE -NSW
12.2016
Bachelors Degree in Commerce
Overseas
2012
Skills
- Medical terminology knowledge
- Adaptable
- Infection control standards
- Culturally-competent care
- Customer Service
- Data Entry
- Computer Skills
- Time Management
- Computer Proficiency
- Critical Thinking
- Dedicated Team Player
Timeline
Medical Receptionist
Keilor Medical Centre
04.2021 - 08.2021
PCA/Administration Officer
Doutta Galla Aged Care
07.2017 - Current
Certificate III in Health Administration
VIC University
Certificate IV in Aged And Community Care
TAFE -NSW
Bachelors Degree in Commerce
Overseas
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