Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reshmi Cox-Brogan

Holt, Canberra ,ACT

Summary

At Calvary Haydon Retirement Community, I have worked a AIN from 2009 to 2016 and then as Leisure and lifestyle officer from 2016 till to date. I worked as a Team Leader when i was an AIN. I worked to enhance resident care, achieving balanced workload distribution and fostering continuous improvement. My empathetic approach and work coordination skill built trust with clients, families, and teams, significantly improving communication and resident satisfaction.

Overview

31
31
years of professional experience

Work History

Leisure and Lifestyle Officer

Calvary Haydon Retirement Community
04.2016 - Current


  • Coordinated activities for 100 residents in a aged care facility. Residents with different levels of care.
  • Enhanced communication between team members and other staff.
  • Established effective relationships other staff and residents.
  • Fostered a culture of continuous improvement by encouraging staff to identify areas of opportunity and propose solutions.
  • Reported safety and fire hazards observed on routine patrols and during inspections.
  • Assisted in compiling daily/monthly activities for residents

· Provided safe mobility support to help patients move around personal and public spaces.

  • Facilitated transportation for clients to attend , social events, or bus trips
  • Recognized and reported abnormalities or changes in patients' health status to RN.
  • Supported clients in maintaining independence with assistance in mobility and ambulation.
  • Demonstrated respect for client privacy through discreet handling of sensitive information entrusted during care delivery.
  • Prioritized safety measures within the home environment by identifying potential hazards and implementing preventive strategies.
  • Provided compassionate companionship to clients, engaging in meaningful conversations and activities.
  • Remained alert to problems or health issues of clients and competently responded.
  • Managed time efficiently while multitasking between multiple clients'' diverse needs and schedules.
  • Implemented tailored exercise programs for clients under the guidance of physical therapists or physicians.
  • Coordinated effectively with interdisciplinary teams and ensured seamless transition between various levels of care for the clients.
  • Promoted a safe and comfortable living environment by performing light housekeeping duties.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Communicated with outside organisation to put activity for residents for example entertainers, school students and volunteers.
  • Practice in accordance with Policy and procedures
  • Seek feedback from residents, family and other staff for continues improvemnt

Personal Care Worker

Calvary Haydon Retirement Community
01.2009 - 04.2016
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted residents satisfaction by providing personalized care and attention to their daily needs.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Worked in maintaining independence with assistance in mobility and ambulation.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff..
  • Documented vitals, behaviors, and medications in client medical records.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Ensured timely administration of medications, adhering to prescribed schedules and dosages.
  • Assisted patients with self-administered medications.
  • Promoted a safe and comfortable living environment .
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Completed regular check-ins and progress report for each client.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Transport Manager With Land Transport Authority

Land Transport Authority
03.1993 - 03.2003
  • Managed a team of drivers, dispatchers, and administrative staff to ensure smooth transportation operations.
  • Reduced costs for the company by negotiating with vendors and optimizing routes for transport vehicles.
  • Coordinated with external partners such as carriers, vendors, customs brokers, and warehouse personnel to ensure seamless end-to-end logistics management.
  • Improved efficiency in transportation operations by streamlining processes and implementing innovative solutions.

Education

No Degree -

Key To Learning
Canberra

Skills

  • Work Coordination
  • Report Writing and daily work entry, progress notes and charts 4 monthly assessment for residents
  • Planning activities for residents and implementing it
  • Create and provide new ideas for residents and implementing it Doing continuous improvements for new activities
  • Assist with monthly Calender for residents with DT

Timeline

Leisure and Lifestyle Officer

Calvary Haydon Retirement Community
04.2016 - Current

Personal Care Worker

Calvary Haydon Retirement Community
01.2009 - 04.2016

Transport Manager With Land Transport Authority

Land Transport Authority
03.1993 - 03.2003

No Degree -

Key To Learning
Reshmi Cox-Brogan