Alexia Casabene
Lalor
Summary
Highly efficient, and well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Switchboard and Results Clerk
Melbourne Pathology
05.2023 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Food and Beverage Assistant
Funfeilds Themepark
11.2021 - 04.2023
- Promoted teamwork among staff by coordinating tasks efficiently during peak service times, ensuring smooth operations.
- Managed cash transactions responsibly while maintaining complete confidentiality regarding sensitive financial information from guests.
- Successfully juggled multiple tasks and priorities in a high-pressure environment, consistently maintaining a professional demeanor and high-quality service.
Casual Supervisor
Bettys Burgers
06.2022 - 12.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Food Truck
U Knead Pizza
01.2019 - 03.2020
- Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
- Greeted customers, answered menu questions and responded to complaints.
- Increased customer satisfaction by providing efficient and friendly service in fast-paced food truck environment.
Education
Bachelor's Degree - Criminology And Psychology
RMIT University
Melbourne, VIC11.2024
High School -
Santa Maria College
Northcote, VIC12.2021
Skills
- Telephone Etiquette
- Cash Handling
- Document Management
- Mail handling
- Typing Speed
- Proofreading
Accomplishments
- 2018
- Duke of Edinburgh- complete qualifying camp
- Duke of Edinburgh bronze certificate award
- 2021
- Obtained RSA
- Graduated Highschool
- Accepted into University
- 2022, Obtained food Handler Certificate
Personal Information
Date of Birth: 02/04/2003
Certification
- Working with Children Check, 2024
- Responsible Service of Alcohol, 2022
- Food Handling Certificate, 2022
Timeline
Switchboard and Results Clerk
Melbourne Pathology
05.2023 - Current
Casual Supervisor
Bettys Burgers
06.2022 - 12.2022
Food and Beverage Assistant
Funfeilds Themepark
11.2021 - 04.2023
Food Truck
U Knead Pizza
01.2019 - 03.2020
Bachelor's Degree - Criminology And Psychology
RMIT University
High School -
Santa Maria College
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