Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Beamish

Albury,NSW

Summary

Approachable and grounded Operations Manager with experience in leadership, decision-making, and operational responsibility in regulated environments. Known for remaining calm, fair, and consistent while balancing empathy with clear boundaries in complex situations. Brings strong communication skills, adaptability, and an ethical, client-centered approach.

Overview

2027
2027
years of professional experience
9
9
Certifications

Work History

Youth Worker

Anglicare
Albury, NSW
09.2025 - Current

As a Youth Worker at Anglicare, I supervise family time visits between children in out-of-home care and their families, primarily working with children on restoration orders following child protection involvement. I facilitate contact in a safe, structured, and supportive environment that prioritises the safety and wellbeing of the child. During visits, I closely observe family interactions, parenting behaviours, and emotional responses while continuously assessing risk and responding appropriately to any safety concerns or escalating situations.

A key responsibility of my role is producing detailed, objective case notes and reports based on my observations. These records are critical in documenting family dynamics, identifying risk and protective factors, and informing case planning and decision-making by caseworkers and the court. My work requires strong professional judgement, clear documentation, and a trauma-informed approach when supporting children and families. I also travel regularly to facilitate visits across different locations and maintain communication with caseworkers to ensure accurate reporting and continuity of care.

Operations Manager

Insight Support Group
Albury, NSW
05.2025 - Current

Both leading and overseeing the day-to-day operations of the organisation with a strong focus on efficiency, compliance, and high-quality client care. Highly skilled in coordinating NDIS supports and providing tailored assistance to clients with complex needs. Demonstrates strong leadership in managing and mentoring staff, fostering a collaborative and high-performing team. Trusted with financial management, including budgeting, reporting, and resource allocation, while ensuring accurate data and compliance standards are maintained. Guides strategic planning and initiatives to support the organisation’s growth and improve overall service delivery.

Independent Support Worker

Disability Support Services
Lavington, NSW
04.2023 - 05.2025

Delivered personalised care and support to clients with diverse needs, including elderly individuals, people with disabilities, and aprithose requiring Complex Behaviour Support. Managed business operations with integrity, ensuring compliance with all legal and regulatory requirements. Developed and implemented tailored care plans that enhanced client independence and wellbeing, consistently receiving positive feedback from clients and families for compassionate, reliable and effective care.

Team Leader

Housetide Support Services
Lavington, NSW
01.2023 - 08.2023

Supervised a team of support staff to provide safe, high-quality care to participants. Facilitated care team meetings, liaised with specialised services, and ensured coordinated, participant-focused service delivery. Provided hands-on support while maintaining accountability, professional standards, and clear boundaries. Motivated and guided team members to meet organisational expectations and participant needs effectively.

Pharmacy Assistant

Chemist Warehouse
Wodonga , VIC
2018 - 2020

Supported licensed pharmacist in daily operations, accurately dispensing medications with high attention to detail.
Facilitated communication between patients, doctors, and specialists to enhance care coordination.
Delivered compassionate service to customers, managing sensitive situations with patience and understanding.

Education

Diploma of Leadership And Management

Australian Institute of Management (AIM)
Sydney, NSW
12-2026

Diploma of Community Services (ACWA)

Wodonga TAFE
Wodonga
12-2025

Cert IV Disability

Acacia Training and Education
Sydney
01-2024

Cert III Community Services

Albury TAFE
Albury
01-2019

Skills

  • Case management
  • Leadership
  • Compliance management
  • Workforce training
  • Strategic planning
  • Conflict resolution
  • Adaptability
  • Boundary setting
  • Critical thinking
  • Self-awareness
  • Teamwork
  • Strengths-based approach
  • Ethical decision-making
  • Advocacy and client empowerment

Certification

NDIS Quality and Safeguards Commission - Orientation Module 

Timeline

Youth Worker

Anglicare
09.2025 - Current

Operations Manager

Insight Support Group
05.2025 - Current

Independent Support Worker

Disability Support Services
04.2023 - 05.2025

Team Leader

Housetide Support Services
01.2023 - 08.2023

Pharmacy Assistant

Chemist Warehouse
2018 - 2020

Diploma of Leadership And Management

Australian Institute of Management (AIM)

Diploma of Community Services (ACWA)

Wodonga TAFE

Cert IV Disability

Acacia Training and Education

Cert III Community Services

Albury TAFE
Sarah Beamish