Summary
Overview
Work History
Education
Skills
References
Timeline
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Tasha Robinson

Tasha Robinson

Dover Heights,NSW

Summary

I'm a dedicated and passionate worker with strong customer service skills. I have spent my time since graduating school in multiple businesses in the hospitality industry, developing transferable skills to take into my next chapter. I'm seeking a position in the fashion industry to begin my journey working in my dream industry. I'm eager to learn and willingness to put in the hard work I know it takes to achieve goals.

Overview

4
4
years of professional experience

Work History

Floor Supervisor

Topikos
05.2022 - 06.2023
  • Developed strong interpersonal skills to allow myself to give the best service catered around the clients needs.
  • Being front of house of a prestige restaurant, I maintained high standardS of personal presentation (i.e. dress code, natural makeup and hair).
  • Organised our female empowerment lunch to create more of a team environment with the women.
  • Developed strong relationships with colleagues and customers.
  • Proven ability to learn quickly and adapt to new situations.

Floor Supervisor

Macelleria
09.2020 - 12.2023
  • Handled daily deliveries, reported stock count and organised cool room so nothing was wasted or used in incorrect order.
  • Took pride in presentation of restaurant, always cleaning and organising whenever having a gap in tasks.
  • Handled purchasing of stock and organisation of bar.
  • Trained new staff, teaching them company expectations

Floor Manager

Zama
08.2023 - 12.2023
  • Developed detailed floorplans, for optimal table placement for an improved guest experience.
  • Assisted in planning special events (i.e. coordinating menus, room layouts, decorations)
  • Assisted with quickly resolving service and food. related issues.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Handled high-pressure situations with maintaining a calm demeanour and professional attitude during peak hours and unexpected challenges.

Administration Assistant

Australia Wide Coaches
11.2019 - 02.2020
  • Telephone etiquette - answering calls and directing them to relevant staff
  • Send SRVs to all venues
  • Liaising with Hotel Concierges and Guests each morning, to ensure each Guest makes their designated tour on time.
  • Assisting Operations Manager in Daily Tasks
  • Using Custom Linc Reservations System to make Express Coach Bookings

Education

Rose Bay Secondary College
Dover Heights, NSW

Skills

  • Strong customer service
  • Customer relations
  • Organisation and time management
  • Strong Memorisation
  • Fast learner
  • Active listener
  • High cleanliness standards
  • Work under pressure, with multiple tasks and deadline to meet
  • Attention to detail
  • Flexible and adaptable
  • Email and Phone communication

References

Zama - David H - Owner - 0410 367 883

Topikos - Paul Edwards - Licensee & Manager - 0423 007 522

Macelleria - Andrew Anthony - 0418 865 662

Australia Wide - Stefan Robinson - General Manager - 0416 646 006

Timeline

Floor Manager

Zama
08.2023 - 12.2023

Floor Supervisor

Topikos
05.2022 - 06.2023

Floor Supervisor

Macelleria
09.2020 - 12.2023

Administration Assistant

Australia Wide Coaches
11.2019 - 02.2020

Rose Bay Secondary College

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Tasha Robinson