Loren Delaney
St Kilda East,VIC
Summary
I am an enthusiastic and professional individual with strong communication skills and a passion for providing exceptional customer service. Known for creating a welcoming first impression, maintaining a polished front-of-house presence, and effectively managing multiple responsibilities in fast-paced environments. I am currently developing diverse workplace skills during a gap year, with experience in customer-facing and maintenance roles.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Fortinos
Oakville, Canada
01.2025 - 05.2025
- Delivered exceptional customer service, managed online grocery orders, and coordinated pickup services efficiently.
- Tracked inventory levels and restocked items as needed.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
Cleaner
Private Cleaning Services
Whistler, Canada
12.2024 - 01.2025
- Maintained high cleanliness standards in private residences, demonstrating attention to detail and reliability.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Cleaner
ImacuClean Pty Ltd
03.2024 - 11.2024
- Performed detailed cleaning for homes, Airbnbs, and motels, ensuring high standards and customer satisfaction.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Manager/Contact: Kathie Closter – Phone: +61 455 501 535
Food & Customer Service
D'amico's Italian Restaurant
Corowa
01.2021 - 01.2023
- Welcomed guests, provided excellent table service, managed POS transactions, and assisted with front-of-house operations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule
- Worked effectively in team environments to make the workplace more productive.
- Manager/Contact: Leesa D'amico – Phone: +61 412 649 084
Education
NSW Higher School Certificate (Year 12) - Mathematics, PDHPE, Visual Arts
Corowa High School
Corowa01.2023
NSW Higher School Certificate (Year 12) - English, Music, Legal Studies
Corowa High School
Corowa01.2022
Food Handling Training -
01.2021
Skills
- Professional point of sale and customer service experience
- Excellent verbal and written communication
- Strong interpersonal and relationship building skills
- Highly organised, with attention to detail
- Adaptable and resilient in dynamic environments
- Initiative-driven and self-motivated, while taking ownership to my problems
- Proficient in satisfying the needs of customers, and their inquiries
- Collaborate well with others, and listen actively
- Open to feedback and always eager to learn
Additional Information
Holder of Green Provisional Driver’s Licence, Current Police Check
Volunteer Experience
- Assisted elderly individuals with household tasks, shopping, and gardening.
- Experience caring for children and household pets.
Timeline
Personal Shopper
Fortinos
01.2025 - 05.2025
Cleaner
Private Cleaning Services
12.2024 - 01.2025
Cleaner
ImacuClean Pty Ltd
03.2024 - 11.2024
Food & Customer Service
D'amico's Italian Restaurant
01.2021 - 01.2023
NSW Higher School Certificate (Year 12) - Mathematics, PDHPE, Visual Arts
Corowa High School
NSW Higher School Certificate (Year 12) - English, Music, Legal Studies
Corowa High School