Summary
Overview
Work History
Education
Skills
Additional Information
Volunteer Experience
Timeline
Generic

Loren Delaney

St Kilda East,VIC

Summary

I am an enthusiastic and professional individual with strong communication skills and a passion for providing exceptional customer service. Known for creating a welcoming first impression, maintaining a polished front-of-house presence, and effectively managing multiple responsibilities in fast-paced environments. I am currently developing diverse workplace skills during a gap year, with experience in customer-facing and maintenance roles.

Overview

4
4
years of professional experience

Work History

Personal Shopper

Fortinos
Oakville, Canada
01.2025 - 05.2025
  • Delivered exceptional customer service, managed online grocery orders, and coordinated pickup services efficiently.
  • Tracked inventory levels and restocked items as needed.
  • Developed relationships with loyal shoppers by providing personalized shopping experiences.

Cleaner

Private Cleaning Services
Whistler, Canada
12.2024 - 01.2025
  • Maintained high cleanliness standards in private residences, demonstrating attention to detail and reliability.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.

Cleaner

ImacuClean Pty Ltd
03.2024 - 11.2024
  • Performed detailed cleaning for homes, Airbnbs, and motels, ensuring high standards and customer satisfaction.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Manager/Contact: Kathie Closter – Phone: +61 455 501 535

Food & Customer Service

D'amico's Italian Restaurant
Corowa
01.2021 - 01.2023
  • Welcomed guests, provided excellent table service, managed POS transactions, and assisted with front-of-house operations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed time effectively to ensure tasks were completed on schedule
  • Worked effectively in team environments to make the workplace more productive.
  • Manager/Contact: Leesa D'amico – Phone: +61 412 649 084

Education

NSW Higher School Certificate (Year 12) - Mathematics, PDHPE, Visual Arts

Corowa High School
Corowa
01.2023

NSW Higher School Certificate (Year 12) - English, Music, Legal Studies

Corowa High School
Corowa
01.2022

Food Handling Training -

01.2021

Skills

  • Professional point of sale and customer service experience
  • Excellent verbal and written communication
  • Strong interpersonal and relationship building skills
  • Highly organised, with attention to detail
  • Adaptable and resilient in dynamic environments
  • Initiative-driven and self-motivated, while taking ownership to my problems
  • Proficient in satisfying the needs of customers, and their inquiries
  • Collaborate well with others, and listen actively
  • Open to feedback and always eager to learn

Additional Information

Holder of Green Provisional Driver’s Licence, Current Police Check

Volunteer Experience

  • Assisted elderly individuals with household tasks, shopping, and gardening.
  • Experience caring for children and household pets.

Timeline

Personal Shopper

Fortinos
01.2025 - 05.2025

Cleaner

Private Cleaning Services
12.2024 - 01.2025

Cleaner

ImacuClean Pty Ltd
03.2024 - 11.2024

Food & Customer Service

D'amico's Italian Restaurant
01.2021 - 01.2023

NSW Higher School Certificate (Year 12) - Mathematics, PDHPE, Visual Arts

Corowa High School

NSW Higher School Certificate (Year 12) - English, Music, Legal Studies

Corowa High School

Food Handling Training -

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Loren Delaney