Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jackie Bradshaw

Cairns,QLD

Summary

Experienced retail assistant with exceptional customer service and communication skills. Demonstrated honesty, punctuality, and a broad range of experience in direct public interaction. A dedicated team member known for enthusiasm, conscientiousness, initiative, and self-motivation. Possesses a pleasant and friendly personality combined with a strong work ethic. Resourceful Administrator known for high productivity and efficient task completion. Possess specialized skills in workflow management, data analysis, and strategic planning, problem-solving, and time management, ensuring seamless operations and project success.

Overview

22
22
years of professional experience

Work History

Administrator

Specsavers
Cairns, QLD
02.2017 - Current
  • Provided general administrative support to staff members.
  • Performed data entry tasks into computer databases from paper documents.
  • Managed office supplies inventory and placed orders when necessary.
  • Responded promptly to customer complaints in a professional manner.
  • Assisted in the development of new administrative systems, procedures and policies.
  • Ensured that all paperwork was completed accurately before submission deadlines.
  • Monitored emails, sorted mail and distributed correspondence accordingly.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
  • Coordinated with IT department to resolve technical issues and maintain computer systems.
  • Improved office organisation by developing filing system and customer database protocols.
  • Checked office stock to determine supply levels and maintain inventory.

Assistant Store Manager

Michael Hill
Cairns, QLD
10.2002 - 02.2008
  • Executing company strategies and managing performance at a higher level.
  • Managing a well-presented and efficient store, including training staff, preparing budgets, customer service, and stock take.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Created promotional campaigns to increase brand awareness and attract new customers.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.

Education

High School Diploma -

Smithfield State Highschool
Cairns
12-1993

Skills

  • Staff Management
  • Customer Service
  • Excellent organizer of production staff
  • Honest and trustworthy
  • Managerial experience
  • Customer Service
  • Ability to work alone or with a team
  • Self motivator
  • Office Administration
  • Mail handling
  • Data Confidentiality
  • Decision-Making

Timeline

Administrator

Specsavers
02.2017 - Current

Assistant Store Manager

Michael Hill
10.2002 - 02.2008

High School Diploma -

Smithfield State Highschool

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Jackie Bradshaw