Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christine Kim

Upper Mt Gravatt,QLD

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Beauty Advisor

Sephora
08.2023 - Current
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Collaborated with team members to achieve daily sales targets and ensure smooth store operations.

Brand Ambassador

Magnificent Nerds
05.2023 - 08.2023
  • Represented numerous brands for assistance in retail sales and customer service.
  • Tailored service to fit different client's and venues' expectations.
  • Handled cash and EFTPOS payments.

Premium Gaming F&B Attendant

Treasury Casino
07.2022 - 04.2023
  • Maintained polite and professional demeanour to patrons to encourage inquiries and order placements
  • Recommended and served both alcoholic and non-alcoholic beverages to patrons during high-volume shifts.
  • Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.

Retail Sales Assistant

Priceline Pharmacy
04.2022 - 07.2022
  • Restocked and ordered products for shelves, racks and bins with latest merchandise and changed signage to promote special items and sales
  • Established positive rapport with customers, managers and team members to maintain positive and successful work environment
  • Managed cash register for sales (balancing end of day, counting float, EFTPOS transactions)
  • Assisted in opening and closing of store.

Medical Administrator/Assistant

Labourpower
03.2022 - 06.2022
  • Documented and managed patient information in computer system
  • Scheduled and confirmed patient appointments
  • Administered RAT tests to assist clinical staff.

Front of House

Massimo
11.2021 - 03.2022
  • Remained steps ahead of patrons’ needs and desires, accurately gauging the level of conversation and small talk
  • Bussed tables between courses, loading and unloading trays to expedite service.

Cashier

Ikkairo Ramen
10.2019 - 09.2020
  • Offered product advice to cater to allergies and preferences
  • Handled cash and EFTPOS payments
  • Learned roles of other departments to offer coverage and support
  • Recommended complementary and discounted items to encourage sales.

Education

Bachelor of Laws (Honours) -

Griffith University
Nathan, QLD
06.2026

Bachelor of Business Management/ Tourism, Hospitality and Event Management -

The University of Queensland
Saint Lucia, QLD
01.2023

Graduated -

Mansfield State High School
01.2021

Skills

  • Fluent in both English and Korean
  • POS System Operations
  • Customer Service
  • Problem-Solving
  • Product and Service Sales
  • Cross-selling techniques
  • Reliability and punctuality
  • Adaptability and flexibility

Certification

Responsible Service of Alcohol

Timeline

Beauty Advisor

Sephora
08.2023 - Current

Brand Ambassador

Magnificent Nerds
05.2023 - 08.2023

Premium Gaming F&B Attendant

Treasury Casino
07.2022 - 04.2023

Retail Sales Assistant

Priceline Pharmacy
04.2022 - 07.2022

Medical Administrator/Assistant

Labourpower
03.2022 - 06.2022

Front of House

Massimo
11.2021 - 03.2022

Cashier

Ikkairo Ramen
10.2019 - 09.2020

Bachelor of Laws (Honours) -

Griffith University

Bachelor of Business Management/ Tourism, Hospitality and Event Management -

The University of Queensland

Graduated -

Mansfield State High School

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Christine Kim