Maisha Mehedi
Melbourne
Summary
Experienced Team Supervisor at Coles Supermarket, skilled in improving team communication and collaboration.Demonstrated expertise in effective leadership and complaint handling, achieving significant performance improvements. Skilled in managing high-pressure situations with a calm and solution-focused approach, ensuringemployee wellbeing. Proven ability to manage high-pressure situations with composure, reflecting strong problem-solving capabilities
Overview
2
2
years of professional experience
Work History
Team Supervisor
Coles Supermarket
03.2023 - Current
- Streamlined communication within the team for improved collaboration and problemsolving.
- Supported new hires during onboarding process, providing guidance and resources needed for success in their roles.
- Ensured smooth store operations by managing daily opening and closing procedures, including cash reconciliation, security, and operational readiness.
- Coordinated with manager to address any personal issues or conflicts in a timely manner while prioritising employee wellbeing.
Restaurant Cashier
El Jannah
12.2022 - 02.2023
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
Education
Bachelor of Science - Software Engineering
Swinburne University of Technology
Melbourne, VIC06-2026
Skills
- Effective leadership
- Assignment delegation
- Performance improvement
- Complaint handling
- Staff training
- Coaching and mentoring
Timeline
Team Supervisor
Coles Supermarket
03.2023 - Current
Restaurant Cashier
El Jannah
12.2022 - 02.2023
Bachelor of Science - Software Engineering
Swinburne University of Technology
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