Luke Isaac Deutscher

• Supervise and lead a team of bartenders, ensuring high standards of customer service and operational efficiency
• Oversee the preparation and service of beverages, ensuring consistency, quality, and adherence to company guidelines
• Maintain inventory levels, order supplies, and manage stock to reduce waste
• Provide training and mentoring to junior staff, focusing on product knowledge, customer interaction, and sales techniques
• Handle customer complaints or issues promptly, maintaining a positive experience and ensuring repeat business
• Poured and prepared mixed drinks in a restaurant setting for 100+ guests daily.
• Assisted in marketing efforts for the establishment by creating a diverse signature cocktail menu.

• Led and coordinated food and beverage service operations for a busy restaurant, ensuring a seamless experience for guests
• Trained, coached, and supervised a team of 10+ front-of-house staff, fostering teamwork and maintaining high service standards
• Managed daily shift schedules and maintained labor cost control, ensuring optimal staff coverage without exceeding budgeted hours.
• Assisted in managing large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.
• Collaborated with other supervisors and managers to develop cross-training programs, enhancing employee versatility and reducing downtime during staff absences or turnover periods.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
• Worked closely with kitchen and bar teams to ensure timely and accurate order fulfillment.

• Provided exceptional service to guests in a fast-paced restaurant environment, ensuring satisfaction from arrival to departure
• Assisted with food and drink orders, ensuring accuracy and timely delivery to customers
• Maintained a clean and organized service area, adhering to safety and sanitation protocols
• Worked collaboratively with kitchen and bar teams to ensure smooth communication and efficient service
• Upsold menu items and promoted daily specials, contributing to increased sales
• Required to take incoming calls for reservations, customer requests & room service orders

• Greeted guests, promoted specials, and took orders.
• Operated the cash register with accuracy, ensuring proper handling of transactions.
• Kept workplace clean and organized in line with restaurant policies.
• Increased speed of service through effective multitasking and time management skills.
• Collaborated with team members to maintain a smooth workflow during busy hours.
• Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.