Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rethabile Nhlapo

Summary

Proven track record in detail-oriented food service professional with experience notably at SUBWAY® Restaurants and Woolworths. Mastered safe food handling and staff training, contributing to significant improvements in service quality and operational standards.

Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.

Hardworking, dedicated and reliable Laundry Attendant willing to take on any task to meet team goals. Collects and delivers loads, treats stains, and folds laundered linens. Consistent work ethic and strong multitasking skills.

Overview

6
6
years of professional experience

Work History

Senior Sandwich Artist

SUBWAY®Restaurants
08.2018 - 08.2024
  • Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
  • Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
  • Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
  • Assisted with staff training, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
  • Perform cleaning duties, such as sweeping and mopping floors, tidying up server station, taking out trash, or checking and cleaning bathroom.

Team Member/Head Baker

Woolworths
10.2021 - 12.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Developed strong product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted with inventory counts and stocking of merchandise.


Cleaning Crew Member

Absolute Domestics
10.2021 - 11.2023
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Adhered to safety protocols, resulting in zero complaints, and hazards.

Laundry Attendant

Coral Coast Laundry
01.2020 - 10.2021
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Coordinated daily laundry tasks with team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere and ensuring optimal productivity
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Kept track of laundered items using an efficient tagging system to prevent loss or mix-ups during the cleaning process.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.

Education

Nursing Student

Griffith University
Brisbane, QLD
11.2026

Skills

    Exceptional customer service

    Safe Food Handling/ Cooking

    Staff Training and Development

    Teamwork and Collaboration

    Sanitation Standards Compliance

    Efficient Cleaning Techniques

    Reliability and punctuality

    Laundry folding and storage

    Laundry equipment operation

Timeline

Team Member/Head Baker

Woolworths
10.2021 - 12.2023

Cleaning Crew Member

Absolute Domestics
10.2021 - 11.2023

Laundry Attendant

Coral Coast Laundry
01.2020 - 10.2021

Senior Sandwich Artist

SUBWAY®Restaurants
08.2018 - 08.2024

Nursing Student

Griffith University

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Rethabile Nhlapo