Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Reuben Rivera

Melton West,VIC

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organised nature and sound judgment focused on maximising team efficiency

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

3
3
years of professional experience

Work History

Store Manager

Neverland
11.2022 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed Rosters
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Trained new employees on proper protocols and customer service standards.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reported issues to higher management with great detail.

Manager

McDonald's Victoria
11.2020 - 11.2022
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Improved safety procedures to create safe working conditions for workers.

Apprentice Electrician

DUCTXWORKS HEATING & COOLING
03.2022 - 06.2022
  • Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
  • Understood and used proper tools and equipment to install and maintain electrical systems.

Education

Certificate III - Engineering

CRC Melton
Melton West, VIC
11.2021

Certificate II - Sport & Recreation

CRC Melton
Melton West, VIC
11.2021

Skills

  • Customer Service
  • Employee Motivation
  • Team Leadership
  • Cash Management
  • Time Management
  • Staff Training
  • Leading Staff Meetings
  • Positive and Friendly

Additional Information

Jake Najdanovski

Previous Restaurant Manager

0431 954 884


Jayme Sultana

Family Friend

0401 068 680

Timeline

Store Manager

Neverland
11.2022 - Current

Apprentice Electrician

DUCTXWORKS HEATING & COOLING
03.2022 - 06.2022

Manager

McDonald's Victoria
11.2020 - 11.2022

Certificate III - Engineering

CRC Melton

Certificate II - Sport & Recreation

CRC Melton

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Reuben Rivera