Reubin Hart
Gold Coast ,QLD
Summary
I have recently moved to Australia from the UK on a Subclass 417 working holiday Visa and am extremely motivated to find employment. I'm a Classical Civilisation postgraduate student who is hard working, driven and enthusiastic. The majority of my work experience has either been in hospitality or retail and it has always been an interest of mine for the future. Due to my work experience I thrive in high pressure environments and have always enjoyed working in a team whatever the role is. I am very adaptable to new skills and situations; I see it as one of my strongest attributes as does Wimbledon. I have a variety of Hospitality experience, working in a plethora of roles, ranging from a barista to a Back of House Area manger. This has allowed me to obtain a large amount of knowledge which I would use and share if employed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Back of House Area Manager
Wimbledon
London
06.2023 - 07.2024
- Managed four levels and all staff of which hosted Wimbledon members and competitors.
- Each level had a Back of House manger who would report to me any mechanical, staff or customer issues for me to correct.
- Led morning briefings with BOH managers. going through positive and constructive criticism to improve standers and efficiency.
- Constructed rotas for Kitchen Porters .
- Established strong relationships with chefs and Kitchen porters on each level while operating in stressful kitchen environment and combatting language barriers.
- Conducted appraisals on my BOH managers gibing positive feedback, constructive criticism and a performance survey.
- Had to maintain an extremely high standard of professionalism throughout the Championships due to the importance of the members of Wimbledon and player.
- Organized and monitored inventory levels to ensure efficient ordering of supplies.
- Ensured compliance with health department regulations and safety standards.
- Coordinated with front of house staff to ensure timely meal service delivery.
Coffee Shop Supervisor
PGA Tour
Wentworth, Surrey
09.2023 - 09.2023
- Managed daily operations of coffee shop, including scheduling staff and ordering supplies.
- Supervised cashiers and baristas to ensure accuracy of orders and customer satisfaction.
- Ensured compliance with health and safety regulations in the workplace.
- Oversaw all employee training programs related to coffee preparation, customer service, and store policies.
- Conducted regular inventory checks to ensure adequate stock levels were maintained.
- Assisted customers with menu selections, taking special dietary requirements into account.
- Provided leadership by setting a positive example for staff members in terms of attitude, attendance, punctuality, appearance, work ethic and job knowledge.
- Kept coffee shop in compliance with health code standards and food safety guidelines.
Box Waiter
Royal Ascot
Ascot , Surrey
06.2023 - 06.2023
- Worked in the Moet Chandon Box.
- Greeted guests and answered questions about menu items.
- Provided excellent customer service to ensure repeat customers.
- Brought food and beverages to tables in a timely manner.
- Took orders from patrons accurately and efficiently.
- Followed all safety and sanitation regulations when handling food or drinks.
Home Delivery Team Leader
Morrisons
Crowborough, Sussex
03.2020 - 11.2021
- Was promoted to Team leader at 19.
- Running and setting up the Home delivery team and department during Covid.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Maintained a positive work environment that promoted collaboration between team members.
Education
Bachelor of Arts - Classical Civilisation
The University of Nottingham
Nottingham, England 06-2023
A Levels -
Eastbourne College
Eastbourne, England 06-2020
Skills
- Operations Management
- Staff Management
- Relationship building and management
- Proficient in microsoft office
- Time management and the ability to priorities tasks
- Multi-tasking
- Employee Scheduling
- Staff Training
- Professionalism
Accomplishments
- Won the pride of Wimbledon award due to this being my first Championship and first high managerial role.
- Internship at Psigma investment management
Certification
- Drivers License
- Level 2 Food Safety and Hygiene for Catering
Affiliations
- CCF Army/Navy
- Harlequins Rugby Union Academy
References
References available upon request.
Timeline
Coffee Shop Supervisor
PGA Tour
09.2023 - 09.2023
Back of House Area Manager
Wimbledon
06.2023 - 07.2024
Box Waiter
Royal Ascot
06.2023 - 06.2023
Home Delivery Team Leader
Morrisons
03.2020 - 11.2021
Bachelor of Arts - Classical Civilisation
The University of Nottingham
A Levels -
Eastbourne College
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