Revival Mauga
Liverpool,Australia
Summary
I’m a motivated, reliable and hardworking professional with a strong background in high-volume environment. Adaptable to various roles, consistently demonstrates exceptional organisational skills, teamwork, and a commitment to maintaining high productivity levels in demanding environments.
Overview
2
2
years of professional experience
Work History
Front of House Staff Member
Volcano Steakhouse
Sydney, NSW
07.2025 - Current
- Provided exceptional customer service, ensuring guests felt welcomed and attended to throughout their dining experience.
- Managed front-of-house operations, efficiently coordinating seating arrangements during peak hours to enhance guest flow.
- Trained new staff on restaurant policies, customer interaction techniques, and menu knowledge to maintain service standards.
- Assisted in resolving guest complaints promptly, fostering a positive dining atmosphere and encouraging repeat business.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment for guest satisfaction.
- Helped guests at tables when in need of assistance.
- Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
- Reset tables between guests by restocking low items and wiping down surfaces.
Warehouse Order Picker
Toll People
Sydney, NSW
06.2025 - Current
- Operated electric pallet jacks for efficient order picking and inventory management.
- Ensured accurate order selection by verifying product labels and quantities against packing slips.
- Maintained cleanliness and organisation of work areas to adhere to safety standards.
- Collaborated with team members to streamline workflows and improve overall efficiency.
- Minimised order errors with thoroughly double-checking procedures, resulting in increased customer satisfaction rates.
- Contributed to warehouse cleanliness by regularly disposing of waste materials and maintaining orderly workstations.
- Reviewed order slips, picked products and staged merchandise to be shipped.
Order Picker
XL EXPRESS
10.2024 - 07.2025
- Conducted regular inventory checks to maintain accurate stock levels.
- Assembled boxes or other containers and packed items carefully to ensure safe shipment.
- Provided assistance in maintaining a clean working environment within the warehouse.
- Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.
- Stacked cartons on pallets according to size and weight specifications.
- Ensured that all safety regulations were followed while performing work duties.
- Regularly inspected equipment for proper functioning and cleaned it after each use.
- Completed paperwork related to order picking tasks accurately and promptly.
Front of House Staff Member
GAMI CHICKEN AND BEER
02.2024 - 09.2024
- Processed payments using cash registers or POS systems accurately and efficiently.
- Organized menus and ensured they were properly stocked at each table.
- Informed customers of daily specials, menu items, and restaurant policies.
- Greeted customers and provided friendly customer service.
- Resolved any customer complaints or issues promptly with professionalism.
- Provided take-out services to customers who preferred to dine offsite.
- Performed opening and closing duties such as counting money, organising supplies.
Education
High School Diploma -
James Busby High School
Sydney, NSW09.2024
Skills
- Work well in a team
- Organized
- Attention to detail
- Process Orientation
- Structure
- Information technology
- Skills
- Critical thinking
- Digital literacy
- Adaptability
- Customer service
- Team collaboration
- Communication skills
- Packing and shipping
- Barcode scanning
- Pick lists
- Pallet arrangement
- Boxing and labeling
- Workload priorities
LANGUAGES
Samoan - Fluent
English - Fluent
ACHIEVEMENTS
First Aid Certificate, Higher School Certificate
Timeline
Front of House Staff Member
Volcano Steakhouse
07.2025 - Current
Warehouse Order Picker
Toll People
06.2025 - Current
Order Picker
XL EXPRESS
10.2024 - 07.2025
Front of House Staff Member
GAMI CHICKEN AND BEER
02.2024 - 09.2024
High School Diploma -
James Busby High School