Rewa Dadwhal
North Kellyville,NSW
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
13
13
years of professional experience
Work History
Manager
Woolworths
10.2010 - Current
- Successfully oversaw dynamic retail operations with a strong focus on leadership, customer satisfaction, and team performance.
- Led and motivated a diverse team, providing them with the necessary resources to excel in their roles.
- Fostered a positive work culture, promoting open communication, teamwork, and a customer-centric mindset.
- Empowered team members through guidance and support, resulting in outstanding customer service and individual growth.
- Managed and motivated employees to be productive and engaged in work
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
Skills
- Safety Awareness: I prioritize the safety of passengers and staff by closely adhering to safety protocols and regulations
- Customer Service: I excel in delivering exceptional customer service, assisting passengers with inquiries, and ensuring their comfort
- Communication: I possess excellent communication skills, allowing me to effectively convey information to passengers and collaborate with fellow train staff
- Problem-solving: I am adept at quickly identifying and resolving issues, ensuring minimal disruption to service
- Conflict Resolution: I am skilled in conflict resolution, handling challenging situations, and resolving conflicts in a professional manner
- Emergency Response: I am well-versed in emergency procedures and can swiftly and decisively respond to emergencies
- Time Management: I efficiently manage train schedules, ensuring punctuality and reliability in adherence to designated departure and arrival times
- Teamwork: I collaborate effectively with other train staff, including drivers and station personnel, to ensure seamless operations and passenger satisfaction
Timeline
Manager
Woolworths
10.2010 - Current
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