Rex Hong
Chatswood
Summary
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Overview
8
8
years of professional experience
Work History
Outlet In Charge
OMI Group
08.2023 - Current
- Oversee day-to-day restaurant operations, including opening and closing procedures, ensuring cleanliness and maintaining health and safety standards.
- Train and manage restaurant staff to foster a positive work environment, encourage team work and conduct regular performance reviews.
- Monitor inventory, order supplies as needed and reduce waste. Ensure kitchen & dining areas are stocked with essentials.
- Ensure food quality, presentation and service consistently meet restaurant standards.
Operation Manager
Restaurant Liang Liang Malatang
04.2023 - 08.2023
- Manage all operations across two restaurant locations to ensure consistency in service quality, customer satisfaction, and productivity.
- Control and monitor costs related to labor, food, and other resources to maintain profitability and meet budgetary goals.
- Arrange work schedules, manage attendance, and ensure adequate staffing to support smooth operations.
- Coordinate photography for menu items and prepare Point of Sale Materials (POSM) to support marketing and brand consistency.
International Trading Executive
ICM Womai Technology Sdn Bhd
12.2021 - 03.2023
- Introduce and promote palm products to new and existing clients, providing product details and addressing inquiries to build strong customer relationships.
- Liaise with vendors, local authorities, and customs officials to ensure compliance and streamline the product movement process.
- Coordinate production timelines and manage logistics, including transportation and shipment schedules, to ensure timely delivery to clients.
- Prepare market pricing reports, track competitive analysis, and communicate insights to both clients and higher management.
Operation Executive
Pezzo KL Sdn Bhd
06.2017 - 04.2020
- Support the Operations Manager in overseeing daily operations for Pezzo and Stuff’d outlets.
- Track and assess outlet performance, including profit and loss, ensuring all locations adhere to brand standards and operational goals.
- Plan and execute new outlet setups, handling manpower and logistics arrangements, budget planning, and required documentation.
- Contribute to recipe research and development (R&D) and draft SOPs and operational guidelines for new product launches, ensuring consistent quality and preparation.
- Lead IT support functions, including end-to-end maintenance of the POS system.
- Develop reporting modules and support report compilation, including daily sales, SKU performance, stock counts, and staff productivity metrics.
Management Trainee
Pezzo KL Sdn Bhd
02.2017 - 05.2017
- Represent the company at product showcase events, engaging with attendees and promoting brand offerings.
- Conduct site visits to potential shop locations in Klang Valley and outstation areas. Compile comprehensive site visit reports for management review and decision-making.
Education
Diploma/Advanced Diploma - Electronic Engineering
Tunku Abdul Rahman University College
05.2016
Skills
- Microsoft Office
- Google Docs
- POS System
- Adobe Photoshop
- Adobe Illustrator
- Photography
- Culinary
- Latte art
Personal Information
Date of Birth: 01/14/96
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Professional Working
Malay
Native or Bilingual
Timeline
Outlet In Charge
OMI Group
08.2023 - Current
Operation Manager
Restaurant Liang Liang Malatang
04.2023 - 08.2023
International Trading Executive
ICM Womai Technology Sdn Bhd
12.2021 - 03.2023
Operation Executive
Pezzo KL Sdn Bhd
06.2017 - 04.2020
Management Trainee
Pezzo KL Sdn Bhd
02.2017 - 05.2017
Diploma/Advanced Diploma - Electronic Engineering
Tunku Abdul Rahman University College
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