REX TRAJE
Sydney,NSW
Summary
Commerce and Media student with experience in marketing, sales, and customer engagement across corporate, retail, and service environments. Skilled in executing campaigns, conducting market research, and developing brand strategies. Strong ability to analyse consumer behaviour, create engaging content, and use data to drive decisions. Combines creative thinking with analytical insight to contribute to fast-paced, results-driven teams. Looking to bring this skill set to a dynamic marketing or communications role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
ICS Acquisition Marketing Intern
American Express
02.2025 - 08.2025
- Supported the execution of acquisition-focused marketing campaigns, including creative development, stakeholder coordination, and performance tracking.
- Managed and updated product offer changes across acquisition channels to ensure accurate and timely market representation.
- Coordinated the redesign and replacement of branded bar mats at American Express Lounges in Sydney and Melbourne airports to reflect updated branding and offers.
- Collaborated with the sales team to develop a new email library function, streamlining communications and improving lead conversion efficiency.
- Assessed marketing data capture, accuracy and reporting configurations.
Receptionist
Fitness First
06.2024 - 02.2025
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
Sales Associate
Universal Store
01.2022 - 02.2025
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Hospitality Associate
Baskin Robbins Ice Cream
05.2020 - 01.2022
- Trained new staff members on proper customer service and hospitality policies.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Greeted guests with friendly and professional acknowledgment to build rapport.
Legal Associate
Steiner Legal
06.2020 - 07.2020
- Researched motions, writs and briefs for each case.
- Researched contracts, agreements and proposals.
- Assisted in developing strategies for court proceedings and negotiations.
Education
Bachelor of Commerce / Media -
University of New South Wales
04-2026
Skills
- Content curation
- Product marketing
- Social media marketing
- Brand and collateral development
- Campaign development
- Customer engagement
- Campaign tracking
- Market analysis
- Event planning
- Data collection
- Digital advertising
Accomplishments
Volunteer Sales Attendant
St Vincent de Paul Society NSW – Sydney, NSW
03/2019 to 02/2020
- Assisted customers with product selection while promoting affordable retail options for low-income communities.
- Maintained store presentation by restocking shelves and organizing merchandise.
- Processed sales transactions accurately and efficiently under supervision.
- Supported community outreach initiatives aligned with poverty alleviation goals.
Volunteer Sales Attendant
OzHarvest – Sydney, NSW
06/2018 to 01/2021
- Contributed to food rescue markets and public engagement events.
- Promoted awareness of food waste reduction and food insecurity.
- Helped organize products and supported setup and pack-down of stalls.
- Supported donation-based transactions and distributed surplus food to the community.
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Certification
- First Aid Certificate Aug 2024 — Present
- CPR Certificate Aug 2024 — Present
- Coffee Barista Certificate Jun 2019 — Present
Interests
- Fashion - Designing Clothes
- Committed to improving personal fitness through regular participation in Basketball
- Gym Workouts
- Hiking
Timeline
ICS Acquisition Marketing Intern
American Express
02.2025 - 08.2025
Receptionist
Fitness First
06.2024 - 02.2025
Sales Associate
Universal Store
01.2022 - 02.2025
Legal Associate
Steiner Legal
06.2020 - 07.2020
Hospitality Associate
Baskin Robbins Ice Cream
05.2020 - 01.2022
Bachelor of Commerce / Media -
University of New South Wales
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