REYAZ K A

Explore Wayanad Adventures offers a variety of outdoor experiences, including camping, hiking, off-road trails, forest stays, and mountain biking, while engaging a vibrant community of over 20.9K followers on Instagram.

• Established and grew a thriving tourism business, managing all aspects from customer acquisition to service delivery.
• Designed and implemented travel and adventure packages, leading to a consistent increase in client bookings and satisfaction.
• Built a strong online presence, engaging clients through social media platforms, resulting in a [X]% growth in leads and conversions.
• Led and mentored a team, ensuring smooth operations and a high standard of service delivery.

• Designed and executed high-impact sales strategies that resulted in substantial growth in bookings and revenue.
• Fostered strong client relationships, enhancing retention, and creating customized solutions to meet unique client needs.
• Utilized CRM software to optimize sales processes and ensure effective follow-ups, improving client engagement and conversion rates.
• Led successful product promotions and upselling initiatives, increasing average transaction value, and profitability.
• Managed customer complaints and inquiries with a focus on problem resolution, turning potential challenges into opportunities for client retention.

• Delivered bespoke travel solutions to a diverse range of clients, consistently meeting and exceeding sales targets.
• Partnered with marketing teams to conceptualize and implement campaigns that increased customer engagement by 30%.
• Negotiated favorable pricing and exclusive deals with suppliers, ensuring clients received the best value and enhancing service offerings.
• Resolved customer issues effectively and promptly, ensuring continued satisfaction and repeat business.

• Assisted clients in planning and booking customized domestic tours, contributing to a 25% annual increase in sales.
• Efficiently handled customer inquiries and concerns, maintaining a 4.8-star average customer review score.
• Acted as a problem solver for clients facing booking conflicts or logistical challenges, ensuring smooth and positive travel experiences.