Summary
Overview
Work History
Education
Skills
Hobbies
References
Timeline
Rez Alam

Rez Alam

Castlecrag,NSW

Summary

Team player, passionate, proactive, driven, organized, and dependable candidate; successful at managing multiple projects & priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
A firm believer in accountability, leading by example, being proactive, and taking ownership.

Overview

10
10
years of professional experience

Work History

Operations & Facilities Manager

Stockland
06.2022 - Current
  • Centre operation, customer journey & parking experience management
  • Contract management & compliance
  • Asset compliance, emergency management & training,
  • Capital planning, business case, project management, and delivery.
  • Develop and maintain Stakeholder, strata, local council, customer, and retail relationships.
  • Manage asset HVAC, electrical, cleaning, waste, pest, hydraulic, plumbing, landscaping, risk, security, and other systems vital to successful building operation.
  • Asset annual forecasting, budgeting, long-term forecasting
    Drove continuous improvement of processes and systems operation.
  • Accomplished multiple tasks within established timeframes.
  • Coordinated leasing, contracts with other companies and facility maintenance budgets to provide for seamless building operations.

Facilities & Tenancy Coordinator

SCENTRE GROUP
01.2019 - 06.2022
  • Deliver the Strategic Asset Planning for all other strategic and asset planning initiatives for Warringah Mall, as directed by the national facilities team.
  • Ensure all asset maintenance, repair, and capital works, is accurate and delivered on time and budget, completed to the best possible standards, Ensure RBSARS, Capital Projects, and P1 defects/items identified at my centre are correctly noted, prioritized, processed and actioned as required.
  • Manage monthly contractor meetings with Centre’s approved contract providers on-site for the Mechanical, Electrical, Hydraulics, Fire, Vertical Transport, Telco, Cleaning, Pest Control, Waste Management, Landscaping, painting repairs, Glazing repairs, Fixtures Fittings, and Equipment repairs and maintenance, Building Structural Integrity, Building Management Systems and Instrumentation.
  • Manage all tenancy Coordination works within my centre.
  • Obtain appropriate approval for all expenditures in accordance with authority limits, GL code allocations, and operating procedures.
  • Seamlessly working with the team in forecasting & budgeting, the centre has never gone over or under budget.
  • Track, monitor, and report on waste, electricity, and water usage, identify ways to minimize expense and optimize revenue and NOI.
  • Deliver all asset initiatives for environmental targets and improve on delivery wherever possible, without causing a detrimental effect to the asset, centre environment, or our customers.
  • Look for ways to continually improve the asset’s environmental performance by implementing standard operating procedures and ensure the asset’s environmental targets are met or overachieved, without detrimental effects on customer experience

Risk & Security Supervisor

Southern Cross Group Services
11.2012 - 01.2019
  • Analyzed portfolios and identified risk factors, facilitating thereduction of delinquencies on new volumes and recommending risk-averse underwriting strategies.
  • Oversaw the team of security officers and managed scheduling and performance evaluations.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Provide training for the team.
  • Oversaw employee attendance records, handled payroll and ordered new materials for sites.

Education

Advanced Diploma - Electrical Engineering

TAFE, Ultimo, NSW
06.2009

Skills

  • Forecast & budget administration
  • The capital project, business case, planning & delivery
  • Contract management & compliance
  • Tenancy Coordination
  • Asset compliance
  • Risk&Security management
  • Daily operation & duty manager
  • Customer & parking experience
  • Sustainable waste management & recycling
  • Strategic planning
  • Incident management & training

Hobbies

Aviation, flying planes, travelling, photography, drone, snorkeling etc.

References

Gemma Williams

Head of Technology Strategy & Transformation 

Sydney Airport 

gemma.williams@syd.com.au

0434 988 881


Kane Hart

National Facilities Manager

Harvey Norman Portfolio

CBRE | Retail Property Management

M 0484 640 224

kane.hart@cbre.com


Ian Richardson

Commercial Retail Manager

Scentre Group

M 0458 900 422

E IRichardson@Scentregroup.com


Sarah Hordern

Customer Care Manager

EatFirst

M 0425 381 563


Timeline

Operations & Facilities Manager - Stockland
06.2022 - Current
Facilities & Tenancy Coordinator - SCENTRE GROUP
01.2019 - 06.2022
Risk & Security Supervisor - Southern Cross Group Services
11.2012 - 01.2019
TAFE - Advanced Diploma, Electrical Engineering

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Rez Alam