Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Certification
Languages
Timeline
Generic

Reza Kermani

DONCASTER,VIC

Summary

Performance-driven marketing skilled in creating marketing plans and leading successful product launches, promotions and development. Well-versed in SEO, social media audience engagement and brand management.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Marketing Specialist & Sales Manager

Oshida Trailers
06.2023 - 05.2024
  • Developed and executed marketing strategies to increase brand awareness and sales
  • Conducted market research and competitive analysis for product positioning
  • Created and managed social media content and advertising campaigns
  • Improved team productivity and customer engagement
  • Managed the website using WordPress
  • Contributed to email marketing campaigns and SEO efforts to drive more traffic on the website.
  • Increased brand awareness by developing and implementing targeted marketing campaigns.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Monitored social media questions and comments and appropriately responded.
  • Analyzed data (Google Analytics & Google Console)to uncover insights and identify key opportunities to inform strategic decisions.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Manage Google business and reviews on Google

Senior Florist and Marketing Assistant

Byrons for Flowers
01.2020 - 02.2022
  • Planned and designed floral arrangements and engaged with customers
  • Bolstered customer retention rates by contributing to the development of an engaging loyalty program.
  • Generated leads through phone calls, emails and face-to-face interactions.
  • Advising customers on the selection of flowers and floral arrangements
  • Impart knowledge of plants and flowers to customers, including how to properly care for purchases.
  • Enhanced customer experiences by creating bespoke floral arrangements tailored to individual preferences and needs.

Senior Florist

Flower Club
02.2020 - 09.2020
  • Advised clients on flower combinations and arrangements
  • Created and negotiated prices
  • Managed customer orders and provided care directions for flowers.
  • Collaborated with event planners to design custom floral installations for high-profile events, resulting in client satisfaction and repeat business.
  • Boosted store reputation by consistently providing excellent customer service and getting positive feedback through Google review when assisting customers with their floral needs and inquiries.

Florist Manager and Marketing Lead

Super Gol Flower Shop
04.2008 - 12.2019
  • Managed client consultations, floral selections, and order placements
  • Created and maintained in-store and window displays
  • Ordered and managed floral inventory and supplies
  • Decorated venues for events and supervised store operations
  • Increased store efficiency and employee performance.
  • Developed strong relationships with vendors, securing the best quality products at competitive prices.

Education

Diploma in Social Media Marketing - Marketing

Swinburn University
Melbourne, VIC

Bachelor of Science - Agricultural Engineering

Azada University
Mashhad,Iran

Skills

  • Paid Search Campaigns
  • Team Collaboration
  • Social Media Marketing
  • Team Management
  • Sales expertise
  • Search Engine Optimization
  • Copywriting
  • Content Creation
  • Email Marketing
  • WordPress Management
  • Social Media Management
  • Google Analytics

References

  • Mr. Reza Davari,

Lab Technician

Phone Number:0426 127 718

Email: mrdavari@gmail.com


  • Mr. Farhad Hashemi,

Technical Sales Professional

Phone Number: 0402535910

f9hashemi@yahoo.com


Hobbies and Interests

  • Gym
  • Football
  • Watching Movie
  • Surfing The Net
  • Camping
  • Shopping

Certification

  • Licensed In SEO From Linkedin, Semrush and Udemy

Languages

English
Full Professional
Persian
Native or Bilingual
German
Elementary

Timeline

Marketing Specialist & Sales Manager

Oshida Trailers
06.2023 - 05.2024

Senior Florist

Flower Club
02.2020 - 09.2020

Senior Florist and Marketing Assistant

Byrons for Flowers
01.2020 - 02.2022

Florist Manager and Marketing Lead

Super Gol Flower Shop
04.2008 - 12.2019

Diploma in Social Media Marketing - Marketing

Swinburn University

Bachelor of Science - Agricultural Engineering

Azada University

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Reza Kermani