Quality Manager and certified Civil Engineer, with more than 23 years of experience in Civil, Oil &Gas, Infrastructure, Vertical Transportation, Water, Transmission Line, and Renewable Energy sectors.
Overview
16
years of professional experience
Work History
UGL, Sydney, Australia
Quality Manager/Humelink
06.2023 - Current
Job overview
Develop and implement quality control systems for transmission line projects, ensuring compliance with industry standards and regulations
Coordinate with project teams to integrate quality management practices into overall project planning and execution
Conduct regular inspections and audits on processes and final products to verify adherence to quality criteria
Review and analyze quality performance data, develop strategies to enhance efficiency, and reduce defects
Investigate quality-related issues and implement corrective actions as necessary
Facilitate training programs to promote a culture of quality across all operations
Provide regular reports to senior management on project quality status, issues, and proposed resolutions.
Laing O'Rourke, Sydney, NSW
Quality Manager/TAP3
06.2022 - 06.2023
Job overview
Establish and oversee the execution of a comprehensive quality management system that meets ISO 9001 standards, catering to the unique aspects of civil, structural, and electrical works in the train station upgrade project
Collaborate with cross-functional teams to embed quality control measures into each phase of the project, from initial planning to final execution
Administer and conduct routine internal audits as per ISO 9001, verifying the quality of civil, structural, and electrical works, and ensuring conformity with project requirements and industry best practices
Monitor and interpret quality performance data, pinpoint areas for enhancement, and devise strategies to optimize processes and minimize defects
Lead the resolution of quality-related issues, initiating investigations into discrepancies, spearheading root cause analyses, and orchestrating the implementation of corrective and preventive actions
Drive quality-focused training and development initiatives to promote a culture of excellence across all project stakeholders and teams
Liaise with project teams, senior management, and clients, providing timely updates on quality assurance activities, potential risks, and advised remedial measures.
Tracked quality issues with external customers, suppliers, and internal plant operations
Applied coaching techniques and tools to support managers and team members in improving performance
Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Adaptable and proficient in learning new concepts quickly and efficiently
Goldwind Australia, Sydney, NSW
Quality Process Engineer
05.2019 - 06.2022
Job overview
Establish, oversee, and improve the company-wide quality management system, ensuring it aligns with industry best practices, project requirements, and ISO 9001 standards
Coordinate with various departments and teams to integrate quality control measures across all phases of wind farm projects, including turbine installation and Balance of Plant (BoP) operations
Administer and execute regular internal audits in compliance with ISO 9001, evaluating the adherence to quality standards in all areas of operations, from wind turbine manufacturing to plant infrastructure
Analyze quality metrics and performance data across all operations to identify opportunities for improvement, developing strategies to enhance process efficiency and reduce errors
Lead investigations into quality-related issues, conducting root cause analysis, and ensuring the effective implementation of corrective and preventive actions
Manage the company's ISO 9001 accreditation, ensuring ongoing compliance and facilitating re-accreditation processes as necessary
Spearhead training initiatives and awareness programs to cultivate a culture of quality across the organization, ensuring all staff understand and adhere to ISO standards and company quality policies
Reporting to Head of HSEQ
Key Achievements:
Developed a Risk-Based Quality process framework
Successfully Planned and implemented newly developed quality system in Goldwind Australia
Managed to save over $500K in rework, repairs, and retrofits by developing and implementing a Quality Improvement Plan
Lendlease, Sydney, NSW
Quality Lead
07.2018 - 05.2019
Job overview
Establish and manage a comprehensive quality management system across the organization in line with ISO 9001 standards, ensuring all water industry-related processes and procedures adhere to these quality requirements
Coordinate with different departments to integrate quality control measures into every aspect of the company's operations, from water treatment processes to supply chain management
Conduct regular internal audits in compliance with ISO 9001, assessing the adherence to quality standards across all company operations, and identifying areas for improvement
Assist with external audits, liaising with auditors, providing necessary documentation, and addressing any findings or non-compliances highlighted during the audit process
Monitor and analyze quality performance data, identifying trends and areas of improvement, and implementing strategies to enhance quality across all operations
Oversee investigations into quality-related issues, conducting root cause analysis, and managing the implementation of corrective and preventive actions to avoid recurrence
Facilitate quality-focused training programs to promote a culture of continuous improvement and compliance with ISO standards across the organization
Reporting to Senior Compliance Lead
Key Achievements:
Passed the highest level of external system audit in more than 6 complex projects with zero nonconformities.
KONE Elevators, Sydney, NSW
Major Projects Quality Manager
11.2016 - 07.2018
Job overview
Develop and implement a comprehensive quality management system to ensure both the manufacturing and installation of elevators meet project requirements, industry standards, and the specific needs of the client, Transport for New South Wales
Coordinate with various internal teams, such as manufacturing, installation, and client relations, to integrate quality control measures into all aspects of the project
Conduct regular quality inspections and audits at different stages of the project - from the manufacturing process to on-site installation - to ensure adherence to quality standards and project specifications
Liaise closely with Transport for New South Wales representatives to understand their quality expectations, obtain feedback, and address any concerns promptly
Analyze quality performance data to identify potential areas for improvement and implement strategies to enhance manufacturing and installation processes, thereby reducing defects
Lead investigations into any quality-related issues, performing root cause analysis, and driving the implementation of corrective and preventive actions to avoid similar issues in the future
Facilitate regular reporting and communication with all stakeholders, providing updates on project status, quality performance, and addressing any concerns raised by the client, Transport for New South Wales
Reporting to Regional General Manager and National quality and environmental manager
Key Achievements:
Achieved the regional award for the passion for work from the general manager
Developed an asset management tool used by the operations team to improve sales forecast and inventory management
Decreased the number of nonconformances in the manufacturing of products by 95% conducting more effective surveillance and control on the products prior to shipping
Civil
Demonstrated leadership skills in managing projects from concept to completion
Skilled at working independently and collaboratively in a team environment
Worked effectively in fast-paced environments
Organized and detail-oriented with a strong work ethic
Inspected installation of precast structures, underground services, concrete, and earthworks
Developed and implemented solutions to maintain and improve client infrastructure at existing sites
Identified and resolved potential structural issues
Key Achievements:
Completed the phase 1 of the project two month earlier than plan which saved company more than $100K
Assessed safety and compliance concerns through diligent buildings, rooms and equipment inspections.
Prepared reports detailing findings of inspections, investigations, and tests.
Recorded inspection and test results on data sheets.
Assisted in developing inspection and testing protocols.
CNPCI (China National Petroleum Company International) Co, Ahwaz, Iran
Quality Manager
10.2012 - 10.2015
Job overview
Establish and implement a robust quality management system tailored to the specific needs of the mega refinery project, ensuring alignment with industry standards and regulatory requirements
Work closely with various project teams to integrate quality control measures into every phase of the project, from initial planning to final execution
Conduct regular quality inspections and audits at different stages of the refinery construction and operation, checking for adherence to project specifications and industry standards
Analyse quality performance data and identify potential areas for improvement, implementing strategies to enhance process efficiency and reduce defects in refinery operations
Lead investigations into any quality-related issues, conduct thorough root cause analysis, and drive the implementation of corrective and preventive actions
Facilitate training and development initiatives to promote a culture of quality among all project teams and stakeholders, ensuring adherence to quality standards and regulations
Liaise with stakeholders, including project teams, senior management, and regulatory bodies, providing regular updates on the status of quality assurance activities, project risks, and proposed solutions
Key Achievements:
Awarded for the youngest innovative manager among more than 50 candidates for proactive approach in reducing the cost of the storage tanks painting system which saved the company over $1 Million in 2 years
IPMI, Assaluyeh, Iran
Quality Manager
11.2007 - 10.2012
Job overview
(Industrial Project Management of Iran) Co-Iran
Establish and implement a robust quality management system tailored to the specific needs of the mega refinery project, ensuring alignment with industry standards and regulatory requirements
Work closely with various project teams to integrate quality control measures into every phase of the project, from initial planning to final execution
Conduct regular quality inspections and audits at different stages of the refinery construction and operation, checking for adherence to project specifications and industry standards
Analyze quality performance data and identify potential areas for improvement, implementing strategies to enhance process efficiency and reduce defects in refinery operations
Lead investigations into any quality-related issues, conduct thorough root cause analysis, and drive the implementation of corrective and preventive actions
Facilitate training and development initiatives to promote a culture of quality among all project teams and stakeholders, ensuring adherence to quality standards and regulations
Liaise with stakeholders, including project teams, senior management, and regulatory bodies, providing regular updates on the status of quality assurance activities, project risks, and proposed solutions
Key Achievements:
Researched and investigated the international standards for earthwork and compared it with the specification to improve it
This allowed the company to save over six months in earthwork testing, by prioritizing the areas according to the level of risk imposed to the refinery buildings
The whole process reduced the cost by $1 Million.
Education
Engineers Australia, Sydney, NSW
Chartered Professional from Civil And Construction Engineer
2020
University of Ahwaz, Iran
Bachelor of Science from Civil Engineering
1999
Skills
Lead Auditor ISO 9001/2015 & ISO 19011:2018
Lead ICAM Investigator
Lean Six Sigma Green Belt
MS Office (Microsoft Office Package)
Data quality assurance processes
Root Cause Analysis (RCA) Investigation
Quality processes
Process Mapping
Project budgeting
Manpower forecasting
Internal Quality Audits
Quality Risk Management Planning
Quality improvement dashboards
Timeline
Quality Manager/Humelink
UGL
06.2023 - Current
Quality Manager/TAP3
Laing O'Rourke
06.2022 - 06.2023
Quality Process Engineer
Goldwind Australia
05.2019 - 06.2022
Quality Lead
Lendlease
07.2018 - 05.2019
Major Projects Quality Manager
KONE Elevators
11.2016 - 07.2018
Projects Inspector
Structural Light, MYD CONSULTING ENGINEERS Co
03.2016 - 11.2016
Quality Manager
CNPCI (China National Petroleum Company International) Co
10.2012 - 10.2015
Quality Manager
IPMI
11.2007 - 10.2012
Engineers Australia
Chartered Professional from Civil And Construction Engineer
University of Ahwaz
Bachelor of Science from Civil Engineering
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