Reza Pancairawan
Summary
Dedicated Machine Technician with experience keeping machines operating and producing specification-compliant products. Background includes working alone or with skilled groups to monitor and maximize work quality. Dependable and hardworking with strong attention to detail.
Overview
7
7
years of professional experience
Work History
Coffee Machine Technician
Sydney Espresso Services
08.2021 - Current
- Test faulty equipment to diagnose malfunctions
- Repair or modify faulty equipment to ensure it functions properly and to manufacturer's standards
- Using knowledge of equipment and installation procedures, calibrate new equipment and lead installations into corporate workplace hubs
- Maintain stock levels of parts required or used during installation, repair and maintenance
- Perform scheduled preventative maintenance tasks such as checking, cleaning or replacements of parts and maintains records
- Maintain a clean and safe warehouse and work area according to company and regulatory standards, identify hazards, defects, and the need for adjustment or repair, and ensure compliance with codes
- Comply with health, safety, food safety, and environment requirements to eliminate risks
Operation Manager
Rebels N Misfits Espresso
05.2016 - 08.2021
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Advance Diploma - Tourism Management
Academies Australasia Sydney
Sydney, NSW01.2015
Diploma - Hospitality Management
MEGT Institute
Sydney01.2012
Advanced Diploma - Management Information Systems
Widya Dharma
Indonesia01.2008
Skills
- Operational Improvements
- Time Management
- Workplace Safety
- Safe Driving
- Maintenance and Repair
- Hand and Power Tools
- Diagnostic Procedures
- Machine Installation
Timeline
Coffee Machine Technician
Sydney Espresso Services
08.2021 - Current
Operation Manager
Rebels N Misfits Espresso
05.2016 - 08.2021
Advance Diploma - Tourism Management
Academies Australasia Sydney
Diploma - Hospitality Management
MEGT Institute
Advanced Diploma - Management Information Systems
Widya Dharma
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