Rezaur Rahman
Wollongong ,NSW
Summary
Experienced Deputy Manager with in-depth knowledge of sales strategies, scheduling, recruitment, money handling and employee relations. Gifted leader with strong communication skills and team player mentality. Consistently achieve high level of personal integrity with strong commitment to personal growth. Hardworking and ambitious Deputy Manager with a 3+ year background in the Pharmaceuticals industry. Exceptional leadership and mediation traits. Dedicated to ensuring all associates provide the highest level of customer service.
Overview
8
8
years of professional experience
Work History
Deputy Manager, Supply Chain Management
The ACME laboratories Limited
Dhaka , Dhaka
2020.11 - 2024.02
- ROW market and ANDA project handling for export market development
- Developed and implemented new procedures to improve efficiency of the organization.
- Monitored daily operations and ensured compliance with company policies and regulations.
- Conducted performance appraisals for subordinate staff members and provided feedback on their performance.
- Coordinated with other departments to ensure smooth functioning of activities.
- Assisted in recruitment, selection, training, and development of employees.
- Provided guidance and support to team members to help them achieve goals.
- Organized meetings, events, conferences, workshops for staff members.
- Reviewed financial statements and reports to ensure accuracy of data.
- Resolved conflicts between staff members in a timely manner.
- Developed strategies for improving customer service standards within the organization.
- Created processes for handling customer complaints effectively.
- Analyzed customer feedback data to identify areas of improvement in services offered by the organization.
- Maintained records of all operational activities for future reference.
- Identified cost-saving opportunities that helped reduce expenses significantly.
- Prepared monthly progress reports detailing achievements against set targets.
- Ensured adherence to safety measures at workplace as per regulatory guidelines.
- Provided necessary technical assistance and advice to subordinates when needed.
- Managed overall budgeting process including forecasting expenditures.
- Formulated plans for streamlining business processes according to changing market trends.
- Collaborated with vendors and suppliers to secure best deals on products and services purchased by the organization.
- Participated in regular brainstorming sessions with senior management team regarding strategic initiatives taken by the organization.
- Worked closely with customers to understand needs and resolve diverse issues.
- Assisted with planning and developing company initiatives and projects.
- Collaborated closely with management team to roll out functional and strategic initiatives.
- Maintained current understanding of company offerings to better serve customers and team members.
- Maintained focus in role as single point of contact for stakeholders with commitment to successfully completing projects on time and within budget.
- Recruited and hired qualified candidates to fill open positions.
- Coordinated work of team of 5 employees to help each team member carry out accurate procurement and logistic work.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Distributed in-depth progress and status reports to upper management and other appropriate stakeholders.
- Organized working processes between department supervisors cutting wasted time and materials.
- Created and revenue reports to track trends and proactively adjust management strategies.
- Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
- Organized resources and minimized waste to protect company interests and complete projects on time.
- Compiled and assessed performance data, converting information into improvement plans.
- Incorporated new and upcoming products by researching emerging offerings and building relationships with suppliers.
- Assisted with divisional budget preparation and supported executives in managing incoming reports, letters and file archives.
- Oversaw budgeting responsibilities, reducing costs and increasing margins.
- Learned all aspects of pharmaceuticals business from ground-up to fully understand every operational facet and contribute to long-term business success.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Completed inventory audits to identify losses and project demand.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Technical Services Dept, Executive
Square Pharmaceuticals Limted
Dhaka , Dhaka
2018.04 - 2020.10
- Sample record sheet maintaining for new developmental issue or alternative developmental issue
- Developed and implemented strategies to increase executive efficiency.
- Conducted research on industry trends, competitive landscapes, and customer needs.
- Organized and facilitated regular meetings with senior management teams.
- Analyzed financial data to identify areas of cost savings and revenue growth.
- Prepared presentations for internal and external stakeholders.
- Collaborated with other departments in the organization to develop strategic plans.
- Established relationships with key partners and vendors to ensure successful project outcomes.
- Created reports summarizing progress against organizational goals and objectives.
- Managed budgeting processes for various projects across the organization.
- Implemented effective communication protocols between executives and staff members.
- Negotiated contracts with suppliers to maximize value for the company.
- Identified opportunities for improvement in existing business processes.
- Assisted in developing long-term goals that align with corporate strategy.
- Designed training programs for new employees on executive level topics.
- Coordinated cross-functional teams to deliver high quality results within tight timelines.
- Acted as liaison between upper management and lower level personnel.
- Facilitated team building activities designed to boost morale among staff members.
- Communicated with industry partners to build valuable relationships and achieve operational targets.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Reduced operating expenses by negotiating with vendors to obtain better pricing.
- Implemented new leadership tactics to help transform business structure.
- Identified product improvements or new products by remaining current on industry trends, market activities and competitors.
- Identified product improvements to adapt to market shifts and corporate trends.
- Captured 50%+ market share with new product quickly brought to market.
Supply Chain Executive
Healthcare Pharmaceuticals Limited
Dhaka , Dhaka
2017.05 - 2018.02
- Sourcing Raw material (API, Excipients, Packaging) for new developmental purpose
- Developed and implemented supply chain strategies to improve inventory management and reduce costs.
- Analyzed supply chain data and identified areas of improvement to increase efficiency, accuracy, and cost savings.
- Led the implementation of a new warehouse management system to streamline operations across multiple warehouses.
- Created metrics to measure performance of suppliers, vendors, and other partners in the supply chain.
- Collaborated with cross-functional teams to ensure timely delivery of products and services.
- Coordinated logistics activities including transportations planning, warehousing, distribution and customer service.
- Negotiated contracts with suppliers for best pricing on materials and services.
- Established processes for tracking orders from supplier through delivery to customers.
- Managed global sourcing initiatives for raw materials from international markets.
- Identified opportunities for process improvement within the supply chain network.
- Maintained accurate records of all transactions related to procurement, shipping, receiving and inventory control.
- Ensured compliance with industry standards, regulations and company policies in the supply chain operations.
- Implemented Lean Manufacturing principles into production processes resulting in improved throughput times.
- Developed relationships with key stakeholders such as suppliers, distributors and customers to ensure smooth flow of goods and services.
- Conducted regular reviews of existing procedures and practices in order to identify opportunities for improvement.
Production Officer
INCEPTA Pharmaceuticals LIMITED
Dhaka, Savar , Dhaka
2016.08 - 2017.02
- Dispensing, Granulation and Blending, Compression, Coating, Blister, Packaging, BMR Review And Confirmations, SOP Maintaining, SAP Managing, CCF & DCCF Opening
- Developed and maintained production schedules to ensure timely delivery of products.
- Monitored and adjusted inventory levels to meet customer demands.
- Coordinated with other departments to resolve production issues in a timely manner.
- Ensured compliance with safety regulations and quality standards during the manufacturing process.
- Conducted research for cost-effective solutions to improve efficiency and reduce waste.
- Assisted in the training of new staff members on the proper use of equipment and safety protocols.
- Analyzed data from daily operations reports to identify areas where improvements could be made.
- Developed strategies for enhancing productivity, increasing throughput, and reducing costs.
- Created detailed documentation outlining procedures for product assembly and packaging processes.
- Implemented Lean Manufacturing principles throughout the facility to optimize workflow processes.
- Prepared daily, weekly, and monthly reports summarizing production output data.
- Reviewed customer specifications prior to production runs to ensure accuracy of final products delivered.
- Produced and updated SOPs and related production documentation.
- Supervised work of 35 staff members and gently advised on areas requiring improvement.
- Suggested process improvements to enhance production capacity.
- Evaluated forecasts to make proactive adjustments to production plans.
- Monitored progress of production and confirmed that production stayed on schedule and within allotted budget.
Education
Masters of Pharmacy (Thesis) - Pharmacy
State University of Bangladesh
BANGLADESH08.2018
Bachelor of Pharmacy - Pharmacy
University of Asia Pacific
Bangladesh08.2015
Higher Secondary Certificate - Science Education
Rifles Public School And College
Bangladesh04.2011
Secondary School Certificate - Science Education
Dhanmondi Government Boys High School
01.2009
Masters of Public Health (extension) - Epidemiology
Univeristy of Wollongong
Wollongong. NSW Skills
- Microsoft office skills
- Good communication and interpersonal skills
- Good in analytical skills and in preparing reports and presentations
- Quick learner, Focused and Punctual
- Knowledgeable and friendly
- New Product Sourcing
- Cost effective alternative development
- Reduce COG to increase profit
- ROW market and ANDA project handling for export market development
- Coordinate with PMD to regulate new project development at earliest concern
- Block list and NOC preparation
Personal Information
- Date of Birth: 10/18/93
- Gender: Male
- Nationality: Bangladeshi
Languages
- Bengali
- English
- Hindi
References
Dr. Swarnali Islam Khandaker, University of Asia Pacific, Dhaka, 801711-172189, swarnali@uap-bd.edu
Accomplishments
- I have been awarded Deans Certificate during my Bachelor of Pharmacy
- I have been awarded best Employee of the Quarter (3 times) from the ACME Laboratories limited.
Timeline
Deputy Manager, Supply Chain Management
The ACME laboratories Limited
2020.11 - 2024.02
Technical Services Dept, Executive
Square Pharmaceuticals Limted
2018.04 - 2020.10
Supply Chain Executive
Healthcare Pharmaceuticals Limited
2017.05 - 2018.02
Production Officer
INCEPTA Pharmaceuticals LIMITED
2016.08 - 2017.02
Masters of Pharmacy (Thesis) - Pharmacy
State University of Bangladesh
Bachelor of Pharmacy - Pharmacy
University of Asia Pacific
Higher Secondary Certificate - Science Education
Rifles Public School And College
Secondary School Certificate - Science Education
Dhanmondi Government Boys High School
Masters of Public Health (extension) - Epidemiology
Univeristy of Wollongong
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