Rezilyn Ngina
Ellen Grove,Australia
Summary
Accomplished Healthcare Support Worker at Southern Cross Care Duhig Village, adept in Microsoft Office and interpersonal skills. Enhanced resident engagement through recreational activities and ensured quality care delivery. Successfully managed a small business, demonstrating effective communication and time management. Proven ability to observe and report patient changes, contributing to improved healthcare outcomes.
Overview
13
13
years of professional experience
Work History
Healthcare Support Worker
Southern Cross Care Duhig Village
Holland Park, QLD
11.2025 - 11.2025
- Assisted residents with daily living activities and personal care.
- Maintained a clean and safe environment for all residents.
- Communicated effectively with healthcare professionals about resident needs.
- Supported recreational activities to enhance resident engagement and well-being.
- Collaborated with team members to ensure quality care delivery.
- Provided emotional support to residents and their families during difficult times.
- Followed safety protocols and infection control procedures diligently.
- Observed changes in patient behavior or condition and reported them immediately to a nurse or doctor.
- Assisted in patient transfers, utilizing proper body mechanics and safety protocols.
ENTREPRENEUR
private small business
01.2022 - 01.2024
- Small business management involving door-to-door sales and on-line sales.
- Basic accounting responsibilities including tax lodgement compliance.
- Stocktake and ordering
- Effective communication, conflict resolution
- Effective time management
- Service
HOME DUTIES
01.2019 - 01.2022
- Day to day management of home duties including cleaning, laundry and food preparation.
- Baby sitting and child rearing
AGRICULTURE LABOUR SERVICES
Private entity business
01.2013 - 01.2019
- Effective manual handling skills
- Attention to detail in packing perishable goods and as per customer requirements
- Efficient customer service skills including basic accounting, record keeping and negotiations.
Education
Certificate III - Health Services Assistant
TAFE Queensland
Springfield, QLD12-2025
PHILIPPINE WOMEN'S UNIVERSITY
Baguio City, Philippines01.2012
BENGUET STATE UNIVERSITY
Buguias Campus01.2010
Skills
- Microsoft Office Applications
- Basic computer Skills
- Time Management
- Interpersonal Skills
- Effective Communication
References
References available upon request.
Timeline
Healthcare Support Worker
Southern Cross Care Duhig Village
11.2025 - 11.2025
ENTREPRENEUR
private small business
01.2022 - 01.2024
HOME DUTIES
01.2019 - 01.2022
AGRICULTURE LABOUR SERVICES
Private entity business
01.2013 - 01.2019
Certificate III - Health Services Assistant
TAFE Queensland
PHILIPPINE WOMEN'S UNIVERSITY
BENGUET STATE UNIVERSITY