Rezwan Ali zada
Doveton,Victoria
Summary
Seeking a dynamic coordination role where I can apply my proven expertise in coordinating the scheduling services. I am Committed to ensuring efficient allocation of resources, maintaining standards with university regulations and student needs.
skilled in coordinating the scheduling and allocations, ensuring optimized use of resources and addressing any scheduling conflicts to maintain smooth operations.
Overview
6
6
years of professional experience
Work History
Service Coordinator
Independent disability services
Carlton , Victoria
04.2024 - Current
- Coordinating the shift allocations between the client and support workers.
- Ensuring the rosters are accurate according to the client's needs.
- Rostering best-matched support workers to the clients according to their needs.
- Coordinated service schedules and appointments with clients.
- Planning and coordinating rosters for new clients.
Disability Support Worker
independent disability services
Melbourne, Australia
02.2023 - Current
- Empowering the people with disabilities to overcome their life barriers and achieve their goals
- Putting the clients at the center of all services and building rapport to easily engage and communicate with them to ensure them an exceptional client experience
- Some of the normal day to day tasks involve but not limited to:
- Health monitoring
- Assistance with ADL's
- Emotional support
- Documenting health progress
- Assisting to reach health care professionals
- Assisting with medication
Work placement
Estia Health
Dandenong, Australia
01.2023 - Current
- Supporting the clients with emotional and physical well-being
- Providing support to the clients to maintain their daily activities
- Assisting the clients with ADL's
- Doing the follow up charts/Documentation
- Recording information to be added to the new support plans for new clients
- Managing the client-family relations and visits with the help of registered nurses
Supervisor
Linen services Australia
Dandenong, Australia
08.2023 - 12.2023
- Preparing correspondence to meet the requirements of the projected operation
- Assigning employees to designated working stations
- Guiding the team to fulfill the required daily objectives
- Ensuring the order labels are provided to all areas and are free of errors
- Communicating and fulfilling the gaps between employees and management
- Recording and tracking the outcomes of daily objectives and reporting back to the management
- Documenting the operation's progress
- Reporting and communicating the issues with the management
Work placement
Onemda Association
Melbourne, Australia
02.2023 - 07.2023
- Empowering the clients learning new skills
- Facilitating the clients for community participation
- Monitoring and documenting individual's progress
- Assisting individuals learn new sports skills
- Assisting with ADL's
- Assisting with transport
Lemnos foods
Dandenong South, Australia
11.2021 - 08.2022
- Teaching the skills to new employees
- Collaborating with the team leader with the paper works
- Manual handling
- Working with different types of manual and automatic machines
- Role play as active team member
- Advising the new employees to their breaks
- Able to work as team leader while the team leader was off for weeks
Register person/Customer assistant
Agha Juice
Narre Warren, Australia
09.2021 - 02.2022
- Register person/Customer assistant
- Managing store's financial deals
- Keeping sales' record
- Ordering tools and equipment needed for the store
- Answering the calls from customers
- Ordering goods and equipment over the phone
Retail Manager
Shoes.com
Quetta, Pakistan
01.2019 - 01.2020
- Managing the store
- Answering the Calls
- Ordering the goods on the phone and online
- Managing the store's budget
- Interviewing new staff
Education
Certificate IV - disability
Victoria University Polytechnic
Victoria, Australia09.2023
Certificate 3 - Disability
Victoria University Polytechnic
Victoria, Australia09.2022
Course in introduction to NDIS -
Chisholm institute
Melbourne, Australia11.2024
HSR initial OHS training course -
Linen services Australia
Dandenong, Australia03.2024
Year Twelve Completion Certificate -
Al Mahdi High School
Quetta, Pakistan01-2016
Graphic computer course. -
Oxford institute of computer science
10.2019
Skills
- Effective coordination
- Microsoft Office
- Adaptability
- Computer Skills
- Leadership
- Customer service
- Communication
- Management
References
References available upon request
Languages
- English
- Dari
- Hazaraghi
- Farsi
- Urdu
- Hindi
Languages
English
Professional
Dari
Native/ Bilingual
Hazaraghi
Native/ Bilingual
Urdu
Professional
Persian
Professional
Timeline
Service Coordinator
Independent disability services
04.2024 - Current
Supervisor
Linen services Australia
08.2023 - 12.2023
Disability Support Worker
independent disability services
02.2023 - Current
Work placement
Onemda Association
02.2023 - 07.2023
Work placement
Estia Health
01.2023 - Current
Lemnos foods
11.2021 - 08.2022
Register person/Customer assistant
Agha Juice
09.2021 - 02.2022
Retail Manager
Shoes.com
01.2019 - 01.2020
Certificate IV - disability
Victoria University Polytechnic
Certificate 3 - Disability
Victoria University Polytechnic
Course in introduction to NDIS -
Chisholm institute
HSR initial OHS training course -
Linen services Australia
Year Twelve Completion Certificate -
Al Mahdi High School
Graphic computer course. -
Oxford institute of computer science
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