Rahilla Faizi
Summary
Proven track record in enhancing customer satisfaction operations, demonstrated during work at Khush Naseeb and Dawood Mall. Skilled in customer service and multitasking, team collaboration and maintaining cleanliness. Achieved significant improvements in previous work locations.
Overview
4
4
years of professional experience
Work History
Waitress
Khush Naseeb
03.2022 - 08.2023
- Handled high-pressure situations with composure, maintaining great service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Storeperson
Dawood Mall
12.2019 - 02.2021
- Picked stock according to order sheets and prepared for customers.
- Restocked shelves and helped customers locate desired items.
- Received and checked incoming goods for damage and imperfection.
- Ensured a clean, safe, and welcoming store environment for customers and staff alike.
- Enhanced customer satisfaction through personalized assistance and product recommendations.
Education
Year 6 -
Pamir Primary School
Quetta, Pakistan11.2013
Year 12 - Arts
Pamir High School
Quetta, Pakistan11.2019
Diploma - English Language
London Educational Academy
Quetta , Pakistan08.2019
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Cleanliness
- Payment Processing
- Reliable
Languages
Persian
Native or Bilingual
Urdu
Full Professional
English
Full Professional
Timeline
Waitress
Khush Naseeb
03.2022 - 08.2023
Storeperson
Dawood Mall
12.2019 - 02.2021
Year 6 -
Pamir Primary School
Year 12 - Arts
Pamir High School
Diploma - English Language
London Educational Academy
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