Summary
Overview
Work History
Education
Skills
Websites
Profiles
Toolsandtechnology
Timeline
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Rhea David

Sydney

Summary

Results-oriented and strategic professional with over 6 years of experience in the health sector, including significant contributions to business scaling, compliance, and governance within the NDIS, Workers’ Compensation, and CTP Insurance frameworks.


Demonstrated expertise in preparing organisations for NDIS certification audits, embedding risk management frameworks, and maintaining compliance with relevant legislation and quality standards (including ISO9001 and the NDIS Practice Standards).


Proven ability to lead cross-functional projects that streamline operations, enhance client outcomes, and drive sustainable growth. Passionate about aligning business operations with legislative requirements while enabling innovation and service excellence in rapidly scaling environments.

Overview

6
6
years of professional experience

Work History

Head of People and Culture

daar (formerly iFit Group)
04.2024 - Current
  • Developed and implemented people and culture strategies that align with organisational goals, fostering a high-performance culture while overseeing team dynamics and performance metrics.
  • Spearheaded strategic people and culture initiatives to support business expansion, talent retention, and organisational transformation during a period of rapid scaling.
  • Led cross-departmental compliance reviews, embedding continuous improvement practices in accordance with the NDIS Practice Standards and organisational policy.
  • Directed internal readiness projects for certification audits, working closely with auditors and senior executives to ensure all documentation, policies, and procedures met quality and regulatory requirements.
  • Oversaw the implementation of governance frameworks that ensured legislative compliance, risk mitigation, and operational alignment across clinical and administrative teams.
  • Partnered with leadership to design scalable workforce strategies, including recruitment pipelines, onboarding structures, and digital workforce planning initiatives to meet growing service demand.

Team Manager

daar (formerly iFit Group)
07.2023 - 04.2024
  • Managed a high-performing multidisciplinary team, translating business goals into actionable plans while maintaining compliance with NDIS Commission standards.
  • Led and delivered multiple organisation-wide projects including compliance reporting improvements, new technology rollouts, and clinical documentation systems, all aligned with governance frameworks.
  • Monitored and reported on key compliance indicators, ensuring adherence to audit requirements and supporting proactive risk mitigation strategies.

Team Coordinator

iFit Group
10.2021 - 07.2023
  • Facilitated effective communication within the team, ensuring all members were informed of project updates, deadlines, and key initiatives.
  • Coordinated clinical and administrative functions to ensure compliance with NDIS funding guidelines, reporting obligations, and quality standards.
  • Led internal audit preparations and worked with external assessors during the NDIS certification process, compiling evidence and facilitating quality assurance checks.
  • Acted as project lead on initiatives focused on improving service access and efficiency, including new system implementations and performance monitoring frameworks

Executive Assistant

iFit Group
12.2020 - 10.2021
  • Provided high-level administrative support to senior executives, managing complex calendars and scheduling meetings.
  • Provided high-level executive support during a transformative period, supporting key compliance and risk documentation initiatives in preparation for external audits.
  • Developed internal process tracking tools that supported audit readiness and improved executive decision-making.
  • Coordinated with department heads to ensure internal documentation reflected changing NDIS guidelines and operational protocols.

Administration/Marketing Assistant

iFit Group | Sydney
01.2020 - 12.2020
  • Provided administrative support, including scheduling, document management, and communication coordination, to ensure smooth office operations.
  • Liaised with stakeholders across various departments, including claimants, case managers, technical specialists, and medical professionals within the Worker's Compensation CTP Insurance Division.
  • Assisted in the development of content across social media platforms, and email marketing.
  • Conducted market research and analysis to inform marketing strategies and improve campaign effectiveness.
  • Managed customer databases and utilised CRM tools for lead tracking and client outreach.

Education

Bachelor of Business Administration -

MACQUARIE UNIVERSITY
02.2023

ISO9001:2018 Internal Auditing - undefined

SAI Global
06.2022

Skills

  • Compliance and Regulatory Adherence
  • Problem Solving and Critical Thinking
  • Strategic Collaboration
  • Stakeholder Engagement & Governance Communication
  • Technology Alignment with Business Strategy
  • Professional Business Acumen

Profiles

https://www.linkedin.com/in/rhea-david-9825601aa/

Toolsandtechnology

  • HubSpot
  • Go1 LMS
  • Cloud-based HR platforms
  • SaaS tools for workflow automation

Timeline

Head of People and Culture

daar (formerly iFit Group)
04.2024 - Current

Team Manager

daar (formerly iFit Group)
07.2023 - 04.2024

Team Coordinator

iFit Group
10.2021 - 07.2023

Executive Assistant

iFit Group
12.2020 - 10.2021

Administration/Marketing Assistant

iFit Group | Sydney
01.2020 - 12.2020

ISO9001:2018 Internal Auditing - undefined

SAI Global

Bachelor of Business Administration -

MACQUARIE UNIVERSITY

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Rhea David