Rheanna Meade
Kempsey,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in account reconciliation, data entry and money handling.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Member Relationship Officer
Coastline Credit Union
Kempsey
04.2022 - Current
- Provide support and guidance to my team, helping train and supervisor.
- Provide excellent service and attention to customers when face-to-face or through phone conversations.
- Confident in having in depth conversations with customers about their financial wellbeing, overall banking needs and other financial advice.
- Demonstrates a good understanding of personal loans, credit cards and investments.
Medical Receptionist
Wharf Street Medical
Tweed Heads
02.2021 - 07.2021
- Performed data entry tasks related to billing and collections procedures.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Scheduled and confirmed patient appointments and consultations.
Shift Supervisor
McDonalds
Kempsey
09.2015 - 08.2019
- Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
- Created work schedules for staff while adhering to labor laws and budget constraints.
- Managed and supervised a team up upwards of 20 staff.
- Taught staff upselling techniques to meet revenue targets.
Education
High School Diploma -
Kempsey High School
Kempsey Nsw 09-2018
Skills
- Client Retention Strategies
- Performance Tracking
- Problem-Solving
- Customer Relationship Management
- Money Management
- Account Updating
- Account Reconciliation and Balancing
- Bookkeeping
- New Hire Training
Certification
- Accounting and Bookkeeping - Certificate IV
- Financial Services - Certificate III
- Business Services - Certificate III
- Retail Management - Certificate III
- FIINSIA Banking Certificate
Timeline
Member Relationship Officer
Coastline Credit Union
04.2022 - Current
Medical Receptionist
Wharf Street Medical
02.2021 - 07.2021
Shift Supervisor
McDonalds
09.2015 - 08.2019
High School Diploma -
Kempsey High School
- Accounting and Bookkeeping - Certificate IV
- Financial Services - Certificate III
- Business Services - Certificate III
- Retail Management - Certificate III
- FIINSIA Banking Certificate
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