Summary
Overview
Work History
Education
Additional Information
Timeline
Generic

Rhett Petersen

Rockhampton,QLD

Summary

I am a highly motivated and detail-oriented individual with experience in various industries including HVAC&R, electrical, carpentry, hospitality, child support work and customer service. I have a strong work ethic and an ability to complete tasks within set deadlines. I am highly proficient in troubleshooting and problem-solving, with the ability to analyze information and provide solutions. I thrive in a team environment however am more than capable and responsible to carry out business operations on my own. I believe i can be a welcome addition to your team and cannot wait to call Hakuba home. Thank you very much for your consideration

Overview

8
8
years of professional experience

Work History

Dual Trade Apprentice

Dynamic Electrical
01.2019 - Current
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Have a current working at heights certificate and also CPR&LVR rescue training

Business Owner

REFTEK
03.2023 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Promoted business via social media to generate leads and maximize brand identity.

Cashier

The Lucky Charm Newsagent
01.2018 - 01.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Cashier and Manual Labourer

True Value Hardware
01.2016 - 01.2018
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Kitchen Crew Trainer

Red Rooster
01.2016 - 01.2018
  • Provided coaching and mentoring to employees.
  • Trained and mentored multiple new personnel hired to fulfill various roles.
  • Established and maintained quality control standards.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Utilized a variety of different teaching methods to ensure each learning style of the employee was catered too.
  • Built and maintained professional relationships with management to ensure the team members I trained were fully capable and could meet expectations.

House Captain

The Cathedral College
01.2018 - 12.2018
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Developed and maintained courteous and effective working relationships.

Support Carer

LJ's Support Service
01.2017 - 12.2017
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.
  • Adhered to company requirements for interactions and care for the children.
  • Entertained, conversed, and read aloud to keep children mentally alert.
  • Worked with parents to ensure I was doing the most i could to help the children develop fundamental skills

Education

The Cathedral College
12.2018

Additional Information

Personal References

Lyneece Macdonald (Business Owner of LJ's Support Service)

Ph No: 0457 757 029

Email: lyneece81@hotmail.com


Harley Broom (Senior Tradesman at Dynamic Electrical)

Ph No: 0488 509 396

Email: N/A


Sonja Serfontein (Personal Business & Employment Coach)

Ph No: 0412 345 891

Email: sonja.serfontein@communitysolutions.org.au


Timeline

Business Owner

REFTEK
03.2023 - Current

Dual Trade Apprentice

Dynamic Electrical
01.2019 - Current

Cashier

The Lucky Charm Newsagent
01.2018 - 01.2019

House Captain

The Cathedral College
01.2018 - 12.2018

Support Carer

LJ's Support Service
01.2017 - 12.2017

Kitchen Crew Trainer

Red Rooster
01.2016 - 01.2018

Cashier and Manual Labourer

True Value Hardware
01.2016 - 01.2018

The Cathedral College

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Rhett Petersen