Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhian Hinze

Maudsland,QLD

Summary

Dynamic Clinical Facilitator with extensive experience at Gold Coast Hospital and Health Service, specializing in collaborative capacity building and quality improvement. Proven track record in mentoring staff and enhancing workforce skills, while implementing evidence-based practices that improved patient care and streamlined clinical processes. Committed to fostering a culture of continuous learning and professional growth.

Overview

12
12
years of professional experience

Work History

Clinical Facilitator - Entry to Practice

Gold Coast Hospital and Health Service
01.2019 - Current
  • Evaluated the effectiveness of current clinical practices, identifying areas for improvement and implementing changes as needed.
  • Mentored students, new healthcare professionals and staff in the E2P CF role, fostering an environment of continuous learning and professional growth.
  • Facilitated educational sessions for students and newly qualified staff, increasing their confidence in performing and transitioning with work intergraded learning.
  • Served as a resource for nursing staff, providing guidance on best practices in patient care and assisting with challenging cases.
  • Provided ongoing feedback to students and nursing staff, recognising exemplary performance and addressing areas requiring improvement in a constructive manner.
  • Developed educational materials for both students and staff, empowering them to participate actively in their own development
  • Streamlined care coordination by fostering strong relationships with both internal and external stakeholders, ensuring seamless transitions and communication.

Associate Nurse Educator (Acting)

Gold Coast Hospital Health Service
10.2024 - 03.2025
  • Elevated team productivity by delegating tasks efficiently based on staff competencies and daily workloads.
  • Educated staff on providing strategies, feedback techniques, and mentoring to promote optimal student learning and develop outcomes for work intergraded learning
  • Participated in ongoing professional development opportunities to maintain professional practice development in educational support
  • Ensured timely communication with Key stakeholders regarding changes in placement status or emerging issues requiring supportive intervention.
  • Supported new staff members during orientation phase by serving as a mentor and resource for clinical knowledge and skills development in Clinical Facilitation.
  • Contributed to continuous quality improvement efforts through active participation in departmental meetings, sharing best practices, and staying current on industry trends.
  • Demonstrated adaptability by effectively managing and supporting work loads in various clinical settings including medical-surgical, critical care, and community areas.

Nurse Educator (Acting)

Gold Coast Hospital and Health Service
11.2019 - 12.2019
  • Promoted professional growth among staff through continuous education opportunities, and workshops.
  • Established a supportive learning environment by providing guidance and mentorship to staff to enhance facilitation of new learner.
  • Increased collaboration among nursing staff, promoting shared decision-making and improved patient outcomes through targeted educational initiatives for student and NQN new learner.
  • Collaborated with Key stakeholders for the development and implementation of evidence-based practice and improvement in initiative reflective of work intergraded learning
  • Served as a subject matter expert in clinical practice areas, offering specialized instruction to enhance skill sets among nurses.
  • Reduced knowledge gaps by creating customised educational sessions that addressed specific needs within the workforce team.
  • Assessed educational needs of trainees and researched clinical instruction trends to develop educational curriculum and competency tools for clinical procedures.
  • Evaluated the effectiveness of training programs, making necessary adjustments to optimise learning outcomes.
  • Consistently received positive feedback from both students, colleagues and key stakeholders reflecting a commitment to excellence in Facilitation and education.
  • Fostered a culture of lifelong learning among staff and students through ongoing support and encouragement.

Clinical Facilitator (Acting)

Gold Coast Hospital and Health Service
02.2016 - 12.2018
  • Evaluated the effectiveness of current clinical practices, identifying areas for improvement and implementing changes as needed.
  • Implemented process improvements that led to increased efficiency in patient flow and reduced wait times.
  • Enhanced patient care by implementing evidence-based clinical practices and providing staff education on clinical procedures.
  • Coordinated interdisciplinary rounds involving physicians, nurses, therapists, social workers, case managers, pharmacists which resulted in improved communication among team members.
  • Developed educational materials for both patients and families, empowering them to participate actively in their own care management.
  • Mentored new healthcare professionals, fostering an environment of continuous learning and professional growth.
  • Maintained accurate documentation of clinical activities, ensuring compliance with regulatory requirements and providing essential data for quality improvement initiatives.
  • Led the development of policies and procedures aimed at standardizing care delivery across all units within the facility.
  • Provided ongoing feedback to nursing staff, recognizing exemplary performance and addressing areas requiring improvement in a constructive manner.
  • Actively participated in hospital-wide committees focused on enhancing the overall quality of care provided to patients.
  • Served as a resource for nursing staff, providing guidance on best practices in patient care and assisting with challenging cases.
  • Facilitated hands-on training sessions for nursing staff, increasing their confidence in performing complex procedures and improving overall quality of care.

Registered Nurse

Gold Coast Hospital and Health Service
08.2015 - 12.2018
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.

Registered Nurse

NSW Health
02.2013 - 08.2015
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Education

No Degree - People Handling Trainer

Hospital Based Course
Southport, QLD
01-2023

No Degree - Facilitation in The Clinical Setting

Hospital Based Course
01-2020

Design And Delivery Faculty Upskilling Workshop Si

Hospital Based Course
Southport, QLD
01-2018

No Degree - Advanced Life Support

Hospital Based Course
Southport, QLD
01-2018

No Degree - Preceptor Course

Hospital Based Courses
Southport, QLD
06-2017

Masters in Nursing - Acute Nursing

Griffith University
QLD
12-2015

Bachelor of Nursing - Nursing

Griffith University
QLD
12-2012

Skills

  • Collaborative Capacity Building
  • Quality Improvement Tools
  • Proficient in Staff Mentorship
  • Critical Thinking in Analysis
  • Collaborative Decision-Making

  • Organizational Problem-Solving
  • Instructional Evaluation Strategies
  • Interprofessional collaboration
  • Workforce Skill Enhancement

Timeline

Associate Nurse Educator (Acting)

Gold Coast Hospital Health Service
10.2024 - 03.2025

Nurse Educator (Acting)

Gold Coast Hospital and Health Service
11.2019 - 12.2019

Clinical Facilitator - Entry to Practice

Gold Coast Hospital and Health Service
01.2019 - Current

Clinical Facilitator (Acting)

Gold Coast Hospital and Health Service
02.2016 - 12.2018

Registered Nurse

Gold Coast Hospital and Health Service
08.2015 - 12.2018

Registered Nurse

NSW Health
02.2013 - 08.2015

No Degree - People Handling Trainer

Hospital Based Course

No Degree - Facilitation in The Clinical Setting

Hospital Based Course

Design And Delivery Faculty Upskilling Workshop Si

Hospital Based Course

No Degree - Advanced Life Support

Hospital Based Course

No Degree - Preceptor Course

Hospital Based Courses

Masters in Nursing - Acute Nursing

Griffith University

Bachelor of Nursing - Nursing

Griffith University
Rhian Hinze