Kristy Hinton

• Resolved customer complaints professionally, turning negative experiences into positive ones whenever possible.
• Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
• Maintained a clean, organized, and well-stocked checkout area, enhancing the shopping environment for customers.
• Supervised multi-cultural teams of [Number] members, enforcing compliance with operational policies and procedures.

Balance floats

Excellent Customer service

Manage stock

Maintain correct safety procedures

Train and supervise staff

• Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
• Maintained a safe working environment by adhering to established health and safety protocols during console operations.
• Observed and reported suspicious activities and persons.

• Collected on delinquent accounts to reduce overdue balances.
• Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
• Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
• Developed strong relationships with customers to foster timely payments and account resolution.

• Sanitized all pots, pans, utensils, kitchen appliances and equipment usingcompany-approved cleaning supplies.
• Choppedvegetables, cut up fruit and prepared sauces when the kitchen staff was busy.
• Immediatelycleaned up spills on the floor to reduce the chance of accidents in the kitchen.
• Followedproper handling and sanitation procedures to ensure food safety forcustomers.
• Displayed enthusiasm and knowledge about the restaurant's menu and products.
• Kept facility compliant with health codes, sanitation requirements and license regulations.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
• Set dining tables according to type of event and service standards.
• Provided friendly and attentive service.
• Established and maintained a positive work environment
• Processed credit cards, checks, gift cards and coupons.
• Prepared for large parties and reservations, anticipating planning and staffing needs.
• Ensured that food was served to guests at the proper temperature by bringing it to the table immediately.
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
• Assisted co-workers whenever possible.
• Worked closely with the chef to provide tasty options for guests with food allergies or intolerance.
• Provided extensive information about menu items, took down special restrictions and always suggested upsell items like appetizers.
• Operated all kitchen equipment adeptly.

• Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
• Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
• Kept kitchen areas clean and free of debris and water.
• Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
• Upheld highest standard for cleanliness of glass and silverware.

• Improved building cleanliness by identifying effective methods to reduce waste.
• Promoted site safety by ensuring proper handling of equipment, chemicals and material.
• Adhered to company policies to complete timely and cost-effective cleaning tasks.