Rhianna JAMES
NSW
Summary
Dynamic and results-driven Product Specialist at Promed Australia, adept at fostering collaborative relationships and delivering impactful sales presentations. Leveraging strong CRM capabilities and organizational planning, I consistently exceeded sales goals while providing exceptional clinical support to healthcare practitioners. Passionate about driving success and enhancing customer engagement.
Overview
9
9
years of professional experience
Work History
Product Specialist
Promed Australia
07.2024 - Current
- Fostered collaborative relationships with healthcare practitioners within both Australian private and public sectors.
- Provide clinical support to surgeons for device application in theatre.
- Ensured timely completion of sales goals by collaborating with senior sales managers.
- Performing physical demonstrations for extensive medical personnel.
Utilities
Civeo
, WA
02.2024 - 07.2024
- Managing time effectively to ensure completion of all tasks
- Stocking and sorting of products
- Using radio comms effectively
- Driving from site to site for deliveries
Account Manager
IKA England
09.2021 - 09.2023
- Utilized CRM tools to handle client portfolios.
- Ensured collaborative connections with customers.
- Represented the organization during professional exhibitions and commercial events.
- Presenting the company in these in-front of 500+ world leading chemists and pharmacists
- Hosting of international employees
- Training and advising
- Responsible for planning their trip to the UK i.e
- Hotel stays, dinners
- Making new connections for the company
Bar Supervisor
The Greyhound Inn
Corfe Castle
09.2019 - 09.2021
- Organising correct staff positions in order to work effectively as a team based on individual strengths
- Rectifying and positively approaching complaints and queries from customers online and in person
Promoter
Tiger Tiger
09.2018 - 11.2019
- Engaging in street sales and online promotions, Increasing social media engagement by 10% in my first month
- Exceeding sales targets individually or as a team
- Proactively engaging with members of the public on a sales and customer service level
Bar Supervisor
The Man’O’War Bar
06.2019 - 09.2019
- Responsibly dealing with and securing takings in order to identify profit trends
- Securely overseeing confidential details important for everyday tasks
- Attending to emails regarding order and delivery requests from large wholesale companies and finding better value products where required in order to minimise outgoings and optimise profit for the company
- Cleaning caravans for guest change overs
Bar Supervisor/Waitress
The Weld Arms
East Lulworth
09.2016 - 06.2018
- Using upselling techniques to profit the business by recommending valuable products
- Efficiently overseeing stocking of bar supplies and organising in a rotational manner
- Ensuring appropriate age of service (checking identification as and when required)
- Cleaning and turning over rooms for guests
- Including changing beds, hoovering, bathroom cleaning, windows and laundry responsibilities
Education
Biomedical Science Bachelor’s Degree -
The University of Portsmouth
01.2020
BTEC Applied Science - Triple Distinction
Weymouth College
05.2017
GCSEs - 11 A-C grade GCSE's including physics, biology and chemistry along with compulsory maths and English
Lytchett Minster School
05.2015
Skills
- Product knowledge
- CRM capabilities
- Interpersonal Insight
- Sales presentations
- Organizational Planning
- Sales Strategy
Affiliations
- Competitive rowing
References
References available upon request.
Timeline
Product Specialist
Promed Australia
07.2024 - Current
Utilities
Civeo
02.2024 - 07.2024
Account Manager
IKA England
09.2021 - 09.2023
Bar Supervisor
The Greyhound Inn
09.2019 - 09.2021
Bar Supervisor
The Man’O’War Bar
06.2019 - 09.2019
Promoter
Tiger Tiger
09.2018 - 11.2019
Bar Supervisor/Waitress
The Weld Arms
09.2016 - 06.2018
Biomedical Science Bachelor’s Degree -
The University of Portsmouth
BTEC Applied Science - Triple Distinction
Weymouth College
GCSEs - 11 A-C grade GCSE's including physics, biology and chemistry along with compulsory maths and English
Lytchett Minster School