Rhianna Porter
Summary
Dependable employee who establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
18
18
years of professional experience
Work History
Support Worker - Care Worker
Australia Unity
08.2022 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Kitchen Supervisor
Quirindi RSL Club
01.2018 - 08.2022
- Monitored food preparation, production, and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Supervised food presentation and plating to enhance visual appeal.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
Dental Assistant
Quirindi Dental Surgery
01.2013 - 01.2014
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Trainee Pharmacy Assistant
Tamworth Discount Drug Store
01.2008 - 01.2013
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted with filling of prescriptions daily.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Managed opening and closing duties for pharmacy.
Trainee administration Officer
Walhallow Aboriginal Corporation
01.2007 - 01.2008
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Managed team petty cash, purchase orders and account transactions.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Entered and maintained departmental records in company database.
- Coordinated with human resources department to handle payroll and personnel databases.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Trainee childcare assistant
Gunnedah Pre School
01.2006 - 01.2007
- Supervised free play and other activities to keep children safe.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Taught children to organize toys, wash hands, and share by leading by example.
- Documented children's growth and development.
Education
CPR & First Aid Certificate -
Quirindi TAFE NSW
Quirindi, NSW09.2023
Year 12 High School Certificate -
Quirindi High School
Quirindi, NSW12.2005
Skills
- DEMONSTRATED WORK SKILLS
- Excellent communications skills
- Excellent time management skills
- Able to work in a team environment and independently
- Excellent organisational skills
- Intermediate computer skills
- Can use initiative
- Patient Vital Taking
- Client Observations
- Supporting Daily Living Needs
- Community Activities
Referees
Employment Referees
Nathan Marquitt
Coolomons - Business Owner
Contact: 0407 789 954
Tina Allan
Quirindi RSL - Manager
Contact: 02 6746 1566
Personal Referees
Zara Saunders
Support Worker/Business Owner - Friend
Contact: 0468 782 164
Kasey Leonard
Senior Policy & Project Officer - Friend
Contact: 0421 825 825
Timeline
Support Worker - Care Worker
Australia Unity
08.2022 - Current
Kitchen Supervisor
Quirindi RSL Club
01.2018 - 08.2022
Dental Assistant
Quirindi Dental Surgery
01.2013 - 01.2014
Trainee Pharmacy Assistant
Tamworth Discount Drug Store
01.2008 - 01.2013
Trainee administration Officer
Walhallow Aboriginal Corporation
01.2007 - 01.2008
Trainee childcare assistant
Gunnedah Pre School
01.2006 - 01.2007
CPR & First Aid Certificate -
Quirindi TAFE NSW
Year 12 High School Certificate -
Quirindi High School
Similar Profiles
Kenneth NwosuKenneth Nwosu
Care Support Worker at Australia UnityCare Support Worker at Australia Unity
Therese InzerilloTherese Inzerillo
Supervisor at Unity World Headquarters at Unity Village, Silent Unity PrayerSupervisor at Unity World Headquarters at Unity Village, Silent Unity Prayer
Jacob BurwellJacob Burwell
Community Health Worker at Unity ShelterCommunity Health Worker at Unity Shelter
COSMAS KIPLAGATCOSMAS KIPLAGAT
Support Worker, Care Worker at CHOICE HEALTH AND WELL BEINGSupport Worker, Care Worker at CHOICE HEALTH AND WELL BEING
Brian MbwiriaBrian Mbwiria
Aged care and Disability support worker at Carers Plus DisabilityAged care and Disability support worker at Carers Plus Disability